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- Tasks: Lead and develop advocacy services in North Yorkshire, managing a dedicated team.
- Company: Join a passionate organisation focused on delivering outstanding advocacy services.
- Benefits: Flexible working hours, no evenings or weekends, and a competitive salary.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in team management and a passion for advocacy services.
- Other info: Support diverse individuals, including those with disabilities and mental health needs.
The predicted salary is between 30000 - 36500 £ per year.
Hours: 37.5 hours per week
Salary: £32,760 FTE
Location: homebased covering North Yorkshire
This is a Fixed Term post for 12 months. The role will start April 2026.
This is an exciting opportunity to become part of our advocacy service in North Yorkshire. We offer flexible working hours Monday to Friday. There is no shift work, and we do not work evenings or weekends. Please note, this role does not involve supporting people with their personal care.
About the job
As Service Manager you will be responsible for leading, managing and developing the delivery of our advocacy services in North Yorkshire. This will include supervision and coordination of the staff team. This post has the specific responsibility for the IMHA, IMCA, RPR and Care Act provision in North Yorkshire. You will ensure that our services are provided effectively according to statutory and contractual requirements. You will be able to lead the service in a manner which embodies the values and culture of our organisation.
The successful person will have experience of managing teams and a passion for delivering outstanding services. The role will involve providing face-to-face support with people and supporting people at meetings with professionals across North Yorkshire. You will be helping people to understand the information that is being shared with them and be involved in planning their future care and support.
For people who lack capacity to make specific decisions about where they live or medical treatment, you will be obtaining and sharing a person’s views with health or social care professionals involved in making best interest decisions on their behalf. This role includes supporting people of all ages. You will be working with people with dementia, people with learning disabilities, autistic people, people with physical and sensory impairment, people with an acquired brain injury and those with a mental health need.
Please read the Job Description for full details of this role. If you feel you can demonstrate the skills and transferable experience we are looking for then please download and complete an application form. Alternatively, please send your CV with a written statement outlining your suitability for this role. Please look at the ‘about you’ section in the job description when you are completing your letter, and make sure you address all the points listed. Please note that CVs received without a supporting statement will not be considered.
Closing date: Friday 13th February 2026 at 9am
Interview date: Friday 27th February 2026
Service Manager – North Yorkshire employer: Cloverleaf Advocacy Ltd
Contact Detail:
Cloverleaf Advocacy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager – North Yorkshire
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on their values and mission. This will help you align your answers with what they care about, showing that you're not just a good fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions related to service management and advocacy. The more you practice, the more confident you'll feel when it’s your turn in the hot seat.
✨Tip Number 3
Showcase your passion! When discussing your experience, highlight specific examples where you've made a difference in people's lives. This role is all about advocacy, so let your enthusiasm shine through!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Manager – North Yorkshire
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see that you understand what the role involves and how your experience fits in. Make notes on key points and think about how you can showcase your skills.
Tailor Your Supporting Statement: When writing your supporting statement, make sure it’s tailored to the role of Service Manager. We’re looking for specific examples of your experience managing teams and delivering services. Don’t just repeat your CV; show us how you meet the criteria listed in the 'about you' section.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Use bullet points if necessary, and avoid jargon unless it’s relevant to the role. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s straightforward and ensures your application gets to us directly. Plus, you’ll find all the resources you need to help you along the way!
How to prepare for a job interview at Cloverleaf Advocacy Ltd
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Service Manager, especially in relation to advocacy services. Familiarise yourself with the IMHA, IMCA, RPR, and Care Act provisions, as these will likely come up during your interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and delivering outstanding services. Think about specific situations where you led a team to success or improved service delivery, as this will demonstrate your capability to lead effectively.
✨Connect with the Values
Research the organisation's values and culture, and be ready to discuss how your personal values align with them. This shows that you’re not just looking for any job, but that you genuinely want to contribute to their mission in North Yorkshire.
✨Prepare for Scenario Questions
Anticipate questions that may involve real-life scenarios you could face in the role. Practice how you would support individuals with varying needs, such as those with dementia or learning disabilities, to show your understanding and empathy.
