Fiserv, a global fintech leader, seeks a Retention Agent to protect and grow the Clover merchant base by supporting merchants considering leaving or unhappy with service, pricing, products, or alternatives.
You will understand merchant concerns, negotiate commercial solutions, and demonstrate Cloverβs value. The role emphasizes trust, satisfaction, and reducing attrition, with proactive actions to spot early signs of dissatisfaction.
#J-18808-LjbffrMerchant Retention Specialist β FinTech Growth in Basildon employer: Clover
Fiserv is an excellent employer that fosters a dynamic and supportive work culture, empowering employees to thrive in their roles as Field Sales Consultants. With a strong focus on professional development and growth opportunities, team members are encouraged to innovate and collaborate while making a meaningful impact on local SMBs. Located in the vibrant UK market, Fiserv offers unique advantages such as access to cutting-edge technology and a commitment to long-term client success, making it a rewarding place to build your career.