Complex Care Lead Nurse

Job Description:

Increase your chances of an interview by reading the following overview of this role before making an application.

About Clover Care Group

Clover Care Group has quickly become a leading complex care provider. The company is regulated by the Care Quality Commission (CQC), the independent regulator of health and social care in England. Our Regulated Activity is the Treatment of Disease, Disorder, or Injury (TDDI). We strongly believe that “The best People Care” and that is exactly what we do.

Our Mission is to provide the best Complex Care, driven by the best people who care. Collaboratively working with people and care partners, as appropriate, to develop individual, unique goals, outcomes and aspirations that matter. However big or small. We aspire to deliver an exceptional service, with the people who work with us, and receive care from us, truly knowing and feeling they are at the centre of all we do.

Role Overview

The Clinical Lead in Community Care provides strategic and clinical leadership across community-based services, ensuring safe, inclusive, and person-centred care. This role is pivotal in shaping responsive care pathways, empowering frontline teams, and embedding service user voice in every aspect of delivery. Ideal applicants will be covering the East of England area, covering complex care packages across Norfolk, Suffolk and Essex.

This is a pivotal role within Clover Care Group. You will combine clinical expertise with strong leadership, supporting our nursing and care teams to deliver safe, effective and genuinely person-centred care.

Working across a portfolio of complex care packages, you will help ensure that clinical standards remain consistently high, risks are effectively managed, and our teams have the knowledge, confidence and support they need to deliver exceptional care.

You will also play an important role in the continued development of our services, working collaboratively with the people we support, families, commissioners, multidisciplinary teams and other key stakeholders

Clinical Governance & Quality Assurance

• Lead clinical oversight of community care services, ensuring compliance with CQC and safeguarding standards.
• Drive continuous improvement through audits, reflective practice, and co-produced quality frameworks.
• Embed trauma-informed, inclusive approaches that reflect the lived experiences of service users.

Team Leadership & Development

• Supervise and mentor nurses and support workers
• Facilitate training, reflective supervision, and professional development aligned with care-led values.
• Foster psychologically safe environments that support staff wellbeing and collaborative problem-solving.

Service Design & Transformation

• Co-design care pathways with service users, families, and stakeholders to address social isolation and promote inclusion.
• Analyse data and feedback to inform strategic planning and resource allocation.

Stakeholder Engagement

• Build partnerships with local authorities, voluntary sector organisations, and advocacy groups.
• Represent the service in strategic forums, promoting care-led leadership and service user voice.
• Champion inclusive communication and accessible service information.

Complex Care Management

Provide recent clinical oversight and guidance for individuals with complex and changing healthcare needs, which may include:

• Airway management.
• Enteral feeding and associated care.
• Suprapubic catheter care.
• Spinal injury care.
• Neurological and degenerative conditions.
• Other complex health needs requiring nurse-led or nurse-delegated interventions.

You will ensure that care plans, risk assessments, clinical protocols and competencies are appropriate, current and tailored to the individual.

About You

You will be an experienced Registered Nurse with a strong background in community-based complex care and the confidence to lead clinical practice across multiple care packages.

You will combine excellent clinical judgement with a compassionate, collaborative leadership style and a commitment to delivering care that puts the individual first.

Essential Qualifications & Experience

• Registered Nurse with current and unrestricted professional registration.
• Significant experience within complex community care which should include writing care plans.
• Demonstrable clinical leadership experience.
• Experience supporting individuals with complex health needs in community or home-based settings.
• Strong knowledge of safeguarding, clinical governance, risk management, person-centred care inclusion, and co-production principles
• Experience leading, supervising or supporting geographically dispersed clinical and care teams.
• Experience of nurse-delegated clinical tasks and competency assessment.
• Strong understanding of quality assurance and continuous improvement.
• Full UK driving licence and willingness to travel across Norfolk and Suffolk

Skills & Personal Attributes

We are looking for someone who is:

• Compassionate, approachable and committed to person-centred care.
• A confident and credible clinical leader.
• Highly organised, proactive and solutions-focused.
• An excellent communicator who can build trusted relationships with individuals, families, colleagues and external professionals.
• Comfortable making sound clinical decisions and managing competing priorities.
• Adaptable and confident when responding to changing clinical or operational circumstances.
• Committed to developing others and creating a positive learning culture.
• Flexible in their approach to travel and the evolving needs of the service.

Why Join Clover Care Group?

This is an opportunity to make a meaningful impact within a growing specialist care organisation where clinical quality and the experiences of the people we support are at the heart of decision-making.

As Clinical Lead, you will have the opportunity to shape clinical practice, develop teams, influence service quality and help ensure that people with complex health needs can receive exceptional care in their own homes and communities.

If you are an experienced complex care nurse who is passionate about clinical excellence, developing others and improving people's lives, we would love to hear from you.

The Best People Care. xiskglj Could you be one of them?

To learn more about Clover Care Group, visit our website:

Benefits:

• Company car

Work Location: Hybrid remote in Suffolk