At a Glance
- Tasks: Join us as a Maintenance Technician, ensuring our properties shine and residents are happy.
- Company: CloudTen is a dynamic residential brand transforming multifamily living across the West.
- Benefits: Enjoy medical, dental, vision insurance, paid time off, and a 401(k) retirement plan.
- Why this job: Be part of a passionate team that values integrity, service, and innovation in property management.
- Qualifications: High school diploma required; previous maintenance experience is a plus.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace.
Who we are: CloudTen is a residential brand headquartered in Nevada that manages and operates multifamily properties throughout the West and has a great group in the Portland metro area. Our diverse portfolio of properties, ranging from hotel-to-residential conversions to high-rise lease-ups, to repositioning value add properties, offers renters the options for services and amenities they desire. Long story short β our sweet spot is all things multi-family.
With uncompromising integrity, a passion for providing stellar service, and a commitment to innovation, CloudTen flies high above the status quo. CloudTen's dedicated team trailblazes new paths to nurture growth and success, building relationships from the inside out. At our core we are People People, thoughtfully trained to support clients, fellow team members and residents alike β always learning forward to create a positive living experience.
About this role: The Maintenance Technician plays a very important role in the organization by providing excellent resident services in addition to performing various maintenance duties necessary to maintain and enhance the value of the community. Supports and aids the Community Manager in all phases of the overall physical maintenance of an income producing property. This includes but is not limited to; the general maintenance of the property, expense control, and adherence to preventive maintenance programs and required state and federal safety programs. This position requires exercising independent judgment, executing and developing solutions to problems, and diplomatically implementing decisions made by management. Day-to-day responsibilities of the Maintenance Representative will vary depending on the needs of the direct supervisor. Representative must have reliable transportation.
Hourly pay range: $22-24 DOE
What youβll do - Includes but are not limited to:
- Perform all aspects of property maintenance, including preventative, corrective, deferred, and emergency maintenance under the supervision of the Maintenance Supervisor or Community Manager.
- Perform appliance, electrical, HVAC, plumbing, carpentry, custodial, and carpentry work as necessary.
- Ensure exterior curb appeal of community and cleanliness of grounds.
- Assist in daily recreation room, rental office, restrooms, and common area upkeep.
- Maintain high standards of resident service and relations for entire staff.
- Ensure that residents are provided with a clean, safe, well-maintained community.
- Ensure that apartments are rent ready within 3 to 5 days after they have been vacated.
- Maintain accurate inventory control of tools, equipment and supplies.
- Team members are required to use all personal protective equipment as assigned and instructed, specifically back belts, goggles, dust mask, hard hats and gloves.
- Ensure that maintenance requests are handled as quickly, efficiently and effectively as possible and always completed within 24 hours.
- Adherence to company monthly preventive maintenance directives, with regard to but not limited to; lighting, fire safety, pool/spa, life/safety hazards, and signage check under the direction of the Maintenance Supervisor or Community Manager.
- Have knowledge of location of gas, electric, irrigation, and water shutoffs, all apartment and fixture shutoffs, and sewer cleanouts and familiarity with posted map.
- Assist in performing apartment move-in and move-out inspections as directed by Maintenance Supervisor or Community Manager.
- Recommends measures to improve methods of operations, performance, safety and quality of service.
- Performs on-call emergency service as required.
- Assists the Maintenance Director/Supervisor or Property Manager on special maintenance projects, i.e., preventive maintenance of building components and/or mechanicals.
- Interprets company policies to workers and enforces safety regulations.
- Maintains records and Material Safety Data sheets on all hazardous materials chemicals utilized on site.
- Ensures regular and timely communication to Site Management noting any maintenance problems or health/safety deficiencies.
- Represents Sunrise Management and the community you work for in a professional manner.
- Attends and participates in training seminars as requested.
- Performs other duties as assigned.
What you will need:
- Previous apartment Maintenance Technician experience a plus
- High School Diploma or equivalent.
Who you are:
- Focused with high attention to detail
- Curious and proactive
- Growth-oriented and well-organized
- Disciplined and self-sufficient
- Tech savvy
Whatβs in it for you:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Paid Time-Off/Holidays
- 401(k) Retirement Plan
- Employee Assistance Program
CloudTen Residential is an equal opportunity employer and a drug free workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Maintenance Technician employer: Cloudten Residential
Contact Detail:
Cloudten Residential Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Maintenance Technician
β¨Tip Number 1
Familiarise yourself with the specific maintenance tasks mentioned in the job description, such as HVAC, plumbing, and electrical work. Being able to discuss your hands-on experience with these areas during an interview will show that you're well-prepared and knowledgeable.
β¨Tip Number 2
Highlight your ability to work independently and make decisions, as this role requires exercising independent judgment. Prepare examples from your past experiences where you successfully solved problems or improved processes on your own.
β¨Tip Number 3
Demonstrate your commitment to safety and compliance by being familiar with relevant safety regulations and policies. You could mention any previous training or certifications you have related to workplace safety during your conversation with the hiring team.
β¨Tip Number 4
Show your enthusiasm for providing excellent resident services. Think of ways you've gone above and beyond in previous roles to enhance customer satisfaction, as this aligns with CloudTen's values of stellar service and community focus.
We think you need these skills to ace Maintenance Technician
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience as a Maintenance Technician. Focus on specific skills such as HVAC, plumbing, and electrical work, and mention any previous roles in property management.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for providing excellent resident services. Mention how your proactive approach and attention to detail align with CloudTen's values and mission.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully handled maintenance issues in the past. This will demonstrate your ability to exercise independent judgment and develop solutions.
Highlight Teamwork and Communication: Emphasise your ability to work well with others and communicate effectively. Mention any experiences where you collaborated with team members or assisted in training, as this aligns with CloudTen's focus on building relationships.
How to prepare for a job interview at Cloudten Residential
β¨Show Your Technical Skills
Be prepared to discuss your experience with various maintenance tasks such as plumbing, electrical work, and HVAC systems. Bring examples of past projects or challenges you've successfully handled to demonstrate your technical expertise.
β¨Emphasise Customer Service
Since the role involves interacting with residents, highlight your commitment to providing excellent service. Share specific instances where you went above and beyond to ensure resident satisfaction.
β¨Demonstrate Problem-Solving Abilities
The Maintenance Technician role requires independent judgment and problem-solving skills. Prepare to discuss how you've approached and resolved maintenance issues in the past, showcasing your ability to think on your feet.
β¨Familiarise Yourself with Safety Protocols
Understanding safety regulations is crucial in this role. Be ready to talk about your knowledge of safety practices and how you ensure compliance in your work environment, which will show your commitment to maintaining a safe community.