Leasing Professional

CloudTen is a residential brand headquartered in Nevada that manages and operates multifamily properties throughout the West and has a great group in the Portland metro area. Our diverse portfolio of properties, ranging from hotel-to-residential conversions to high-rise lease-ups, to repositioning value add properties, offers renters the options for services and amenities they desire. Long story short – our sweet spot is all things multi-family. With uncompromising integrity, a passion for providing stellar service, and a commitment to innovation, CloudTen flies high above the status quo. CloudTen’s dedicated team trailblazes new paths to nurture growth and success, building relationships from the inside out. At our core we are People People, thoughtfully trained to support clients, fellow team members and residents alike – always learning forward to create a positive living experience.

The Leasing Professional has the responsibility, under the supervision of Community Manager, for demonstrating apartments and the community to prospective renters and securing commitments and deposits from prospective residents. They will also be responsible for providing customer service support to residents and prospective residents at the property site, including answering telephones, greeting customers, performing move-in procedures, processing rental applications and maintenance service requests, and other duties as assigned.

Salary: $23.00 - $25.00 DOE

What you’ll do:

• Market apartments by promoting rentals on the phone and in person; demonstrate apartments and community to prospective renters, sell apartment features/benefits, overcome objections, secure commitments and deposits from prospective residents and follow up on undecided prospects.
• Lease administration under the supervision of the Property Manager.
• Review the property management database of assigned rentals to ensure accuracy of data input.
• Transport and set up marketing collateral needed such as signs, flags, banners and such to and from rental.
• Prepare rental before showings (lightly clean and make ready for show).
• Review advertising of rentals for accuracy and make recommendations as needed.
• Inspect community while on-site noting any deficiencies.
• Assist the Resident Manager in ensuring that residents are provided with a clean, safe, well maintained community.
• Assist in preparation of market surveys when assigned.
• Accept maintenance requests as professionally, efficiently and effectively as possible when needed.
• Assist in performing move-in and move-out administration with particular attention to consistent apartment inspections.
• Represent CloudTen Residential in a professional manner.
• Maintain a positive businesslike attitude in person and on the telephone and neat, clean, professional dress and grooming appropriate for greeting the public.
• Adhere to Fair Housing Policy, ADA, Injury and Illness Prevention Policy and Asbestos and Hazardous Materials Policy.
• Assist in promoting CloudTen and securing new business.
• Effectively provide excellent resident services through day-to-day interaction and correspondence with residents.
• Serve as first point of contact for residents and potential residents; greet all customers by telephone or in person in a friendly, timely and professional manner.
• Provide complete and accurate rental information to prospective residents.
• Accurately process rental applications in a timely manner.
• Prepare and execute leases and move in paperwork.
• Assist with other assigned projects as needed.

What you will need:

• Prefer 1-2 years of experience in Leasing for Property Management; Lease-up experience strongly preferred.
• Proficient at Microsoft Office, including Word and Excel.
• Experience with OneSite strongly preferred.
• 2 years Previous Experience in Sales.
• Experience with Entrata Software a strong plus.

Who you are:

• Focused with high attention to detail.
• Curious and proactive.
• Growth-oriented and well-organised.
• Disciplined and self-sufficient.
• Tech savvy.

What’s in it for you:

• Competitive compensation and career growth – As our company continues to grow and expand, so do the opportunities for our team.
• Comprehensive Health Benefits – We offer medical, dental, and vision insurance to keep you and your family healthy.
• Tax-Saving Benefits – Take advantage of a Flexible Spending Account (FSA) to manage healthcare and dependent care expenses efficiently.
• Peace of Mind – Company-paid life insurance offers financial protection for you and your loved ones.
• Work Model – Strong support for a work-life balance while keeping you connected and engaged.
• Time to Recharge – Generous paid vacation, sick leave, and holidays so you can truly unplug and come back refreshed.

CloudTen Residential is an equal opportunity employer and a drug-free workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members.