Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as an IT Engineer, managing client onboarding and exciting IT projects.
- Company: Be part of a dynamic company focused on innovative IT solutions and client satisfaction.
- Benefits: Enjoy flexible work options, professional development opportunities, and a collaborative culture.
- Why this job: Make a real impact by enhancing operational capabilities and working with cutting-edge technology.
- Qualifications: A degree in IT or relevant experience, plus knowledge of RMM, MDM, and cloud solutions.
- Other info: We're looking for passionate individuals ready to tackle exciting challenges in the tech world.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a skilled IT Engineer to join our dynamic team. The ideal candidate will be responsible for client onboarding and ad-hoc project work, ensuring seamless implementation and configuration of various IT systems. The ideal candidate should possess extensive knowledge of RMM (Remote monitoring and management) and MDM (Mobile device management) platforms, as well as Microsoft 365 and Google Workspace best practice setup and configuration. As an IT Engineer, you will play a pivotal role in the development and implementation of innovative solutions that enhance our operational capabilities.
Responsibilities
- Oversee the onboarding process for new clients, ensuring a smooth transition to our services and systems.
- Plan, execute and manage IT projects including infrastructure upgrades, software deployment and system migrations.
- Collaborate with clients and internal teams to define project requirements, objectives, and timelines.
- Provide technical expertise and guidance throughout project lifecycles, ensuring adherence to best practices and industry standards.
- Conduct thorough system analysis, identifying areas for improvement and proposing suitable solutions.
- Implement and configure RMM and MDM tools to optimise client systems’ performance and security.
- Execute data migration projects, ensuring data integrity and minimal disruption to business operations.
- Assist with troubleshooting complex technical issues, both remotely and on-site, to ensure prompt resolution and client satisfaction.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Proven experience as an IT Projects Engineer or similar role within an MSP environment.
- Strong knowledge of RMM and MDM tools, data migration techniques, Microsoft 365, Google Workspace, cloud-to-cloud and direct-to-cloud backup solutions, Firewall configuration and network infrastructure.
- Excellent problem-solving and troubleshooting skills, with the ability to resolve complex technical issues.
- Strong project management skills, with the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with clients, team members, and vendors.
We invite passionate individuals who are eager to contribute their expertise to our innovative projects. If you are ready to take on this exciting challenge, we encourage you to apply.
IT Operations Project Engineer employer: CloudTech24
Contact Detail:
CloudTech24 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operations Project Engineer
✨Tip Number 1
Familiarise yourself with the specific RMM and MDM tools that we use at StudySmarter. Having hands-on experience or certifications in these platforms can set you apart from other candidates.
✨Tip Number 2
Brush up on your project management skills, especially in relation to IT projects. Being able to demonstrate your ability to manage multiple projects effectively will be crucial during the interview process.
✨Tip Number 3
Prepare to discuss real-world examples of how you've successfully onboarded clients or executed IT projects in the past. This will showcase your practical experience and problem-solving abilities.
✨Tip Number 4
Network with current or former employees of StudySmarter on platforms like LinkedIn. They can provide insights into our company culture and the specifics of the role, which can help you tailor your approach.
We think you need these skills to ace IT Operations Project Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT project management, RMM, and MDM tools. Use specific examples that demonstrate your skills in client onboarding and system configuration.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your understanding of the role. Mention how your background aligns with the responsibilities outlined in the job description, particularly your experience with Microsoft 365 and Google Workspace.
Showcase Technical Skills: In your application, emphasise your technical expertise, especially in areas like data migration, troubleshooting, and project management. Use industry-specific terminology to demonstrate your familiarity with the field.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at CloudTech24
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with RMM and MDM platforms in detail. Highlight specific projects where you successfully implemented these tools, as well as your knowledge of Microsoft 365 and Google Workspace configurations.
✨Demonstrate Project Management Skills
Prepare examples of past IT projects you've managed, focusing on your ability to plan, execute, and oversee multiple tasks simultaneously. Discuss how you defined project requirements and ensured timely delivery.
✨Emphasise Problem-Solving Abilities
Expect questions about complex technical issues you've resolved. Share specific instances where your troubleshooting skills made a significant impact on client satisfaction or project success.
✨Communicate Effectively
Since collaboration is key in this role, practice articulating your thoughts clearly. Be ready to explain technical concepts in layman's terms, demonstrating your ability to work well with clients and team members alike.
