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- Tasks: Join our team as an IT Engineer, managing client onboarding and exciting IT projects.
- Company: CloudTech24 is a forward-thinking tech company focused on innovative IT solutions.
- Benefits: Enjoy flexible work options, a collaborative culture, and opportunities for professional growth.
- Why this job: Be part of a dynamic team, enhancing operational capabilities and making a real impact.
- Qualifications: Bachelor’s degree in IT or related field; experience with RMM, MDM, and project management required.
- Other info: We're looking for passionate individuals ready to tackle exciting challenges in the tech world.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a skilled IT Engineer to join our dynamic team. The ideal candidate will be responsible for client onboarding and ad-hoc project work, ensuring seamless implementation and configuration of various IT systems. The ideal candidate should possess extensive knowledge of RMM (Remote Monitoring and Management) and MDM (Mobile Device Management) platforms, as well as Microsoft 365 and Google Workspace best practices for setup and configuration. As an IT Engineer, you will play a pivotal role in developing and implementing innovative solutions that enhance our operational capabilities.
Responsibilities
- Oversee the onboarding process for new clients, ensuring a smooth transition to our services and systems.
- Plan, execute, and manage IT projects including infrastructure upgrades, software deployment, and system migrations.
- Collaborate with clients and internal teams to define project requirements, objectives, and timelines.
- Provide technical expertise and guidance throughout project lifecycles, ensuring adherence to best practices and industry standards.
- Conduct thorough system analysis, identifying areas for improvement and proposing suitable solutions.
- Implement and configure RMM and MDM tools to optimize client systems’ performance and security.
- Execute data migration projects, ensuring data integrity and minimal disruption to business operations.
- Assist with troubleshooting complex technical issues, both remotely and on-site, to ensure prompt resolution and client satisfaction.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Proven experience as an IT Projects Engineer or similar role within an MSP environment.
- Strong knowledge of RMM and MDM tools, data migration techniques, Microsoft 365, Google Workspace, cloud-to-cloud and direct-to-cloud backup solutions, firewall configuration, and network infrastructure.
- Excellent problem-solving and troubleshooting skills, with the ability to resolve complex technical issues.
- Strong project management skills, with the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with clients, team members, and vendors.
We invite passionate individuals eager to contribute their expertise to our innovative projects. If you are ready to take on this exciting challenge, we encourage you to apply.
IT Operations Project Engineer employer: CloudTech24
Contact Detail:
CloudTech24 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Operations Project Engineer
✨Tip Number 1
Familiarise yourself with the specific RMM and MDM tools mentioned in the job description. Having hands-on experience or certifications in these platforms can set you apart from other candidates.
✨Tip Number 2
Network with current or former employees of CloudTech24 on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your previous project management experiences in detail. Be ready to share specific examples of how you've successfully managed IT projects, as this will demonstrate your capability to handle the responsibilities outlined in the job.
✨Tip Number 4
Stay updated on the latest trends and best practices in Microsoft 365 and Google Workspace. Showing that you are proactive about learning can impress the hiring team and highlight your commitment to professional growth.
We think you need these skills to ace IT Operations Project Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT project management, particularly with RMM and MDM tools. Use specific examples that demonstrate your skills in client onboarding and project execution.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT operations and your understanding of the role. Mention your familiarity with Microsoft 365 and Google Workspace, and how you can contribute to CloudTech24's innovative projects.
Highlight Technical Skills: In your application, emphasise your technical expertise, especially in areas like data migration, system analysis, and troubleshooting. Be specific about the tools and technologies you have worked with.
Showcase Project Management Experience: Detail your project management experience, including how you've successfully managed multiple projects simultaneously. Provide examples of how you've collaborated with clients and internal teams to meet project objectives.
How to prepare for a job interview at CloudTech24
✨Showcase Your Technical Knowledge
Be prepared to discuss your experience with RMM and MDM platforms, as well as Microsoft 365 and Google Workspace. Highlight specific projects where you successfully implemented these technologies, demonstrating your expertise and problem-solving skills.
✨Demonstrate Project Management Skills
Since the role involves managing multiple IT projects, be ready to share examples of how you've planned, executed, and managed similar projects in the past. Discuss your approach to defining project requirements and timelines, and how you ensure adherence to best practices.
✨Prepare for Technical Scenarios
Anticipate technical questions or scenarios that may arise during the interview. Practice explaining your troubleshooting process for complex issues, and be ready to discuss how you would handle specific challenges related to client onboarding or data migration.
✨Emphasise Communication Skills
Effective communication is key in this role. Be prepared to discuss how you collaborate with clients and internal teams. Share examples of how you've successfully communicated technical information to non-technical stakeholders, ensuring everyone is on the same page.
