Senior Technical Support Engineer β€” Remote UK

Senior Technical Support Engineer β€” Remote UK

Full-Time 49500 - 60500 Β£ / year (est.) Working from home possible
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At a Glance

  • Tasks: Empower customers and troubleshoot complex issues in a remote-first role.
  • Company: Join Cloudsmith, a leader in artifact management with a supportive culture.
  • Benefits: Enjoy competitive pay, equity, health coverage, and generous leave.
  • Other info: Remote work with opportunities for continuous learning and career growth.
  • Why this job: Shape the developer experience while mentoring a growing team.
  • Qualifications: Experience in technical support and strong problem-solving skills.

The predicted salary is between 49500 - 60500 Β£ per year.

Cloudsmith is seeking a Senior Technical Support Engineer to empower customers and shape Cloudsmith's artifact management platform.

You will mentor a growing team, troubleshoot complex issues, and expand third-party integrations to enhance the developer experience.

Based in the UK, this remote-first role offers a competitive package, equity, comprehensive health coverage, generous leave, and a budget for conferences and training to support continuous learning.

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Senior Technical Support Engineer β€” Remote UK employer: Cloudsmith

Cloudsmith is an exceptional employer, offering a dynamic and innovative work environment that prioritises employee well-being and professional growth. With a competitive compensation package, including equity and comprehensive health benefits, employees enjoy flexible working policies and a strong focus on personal development through training and conferences. Located in Belfast, Northern Ireland, Cloudsmith fosters a collaborative culture where creativity meets analytical rigor, making it an ideal place for those looking to make a meaningful impact in the software industry.

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Contact Details:

Cloudsmith Recruitment Team

We think you need these skills to ace Senior Technical Support Engineer β€” Remote UK

Technical Support
Troubleshooting
Mentoring
Third-Party Integrations
Cloudsmith Platform Knowledge
Customer Empowerment
Developer Experience Enhancement