At a Glance
- Tasks: Solve complex customer challenges and mentor a growing team in a remote setting.
- Company: Join Cloudsmith Ltd, a leader in artifact management solutions.
- Benefits: Enjoy flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with a diverse team across time zones in a dynamic environment.
- Why this job: Make a real impact by shaping our platform and advocating for customers.
- Qualifications: Experience in technical support and strong problem-solving skills required.
The predicted salary is between 45000 - 55000 £ per year.
Cloudsmith Ltd seeks a Senior Technical Support Engineer to solve complex customer challenges, mentor a growing team, and help shape our artifact management platform.
The role focuses on troubleshooting, third‑party integrations, and building a robust knowledge base.
You will work with customers across time zones, contribute to API/CLI/webhook integrations, and advocate for customers within product teams while maintaining high standards of technical excellence.
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Senior Technical Support Engineer (Remote UK) employer: Cloudsmith Ltd
At Cloudsmith, we pride ourselves on fostering a dynamic and inclusive work culture that encourages creativity and innovation. As a remote employer in the UK/Ireland, we offer flexible working arrangements, competitive benefits, and ample opportunities for professional growth, ensuring that our team members can thrive both personally and professionally while contributing to exciting projects that shape the future of digital experiences.
