Senior Service Delivery Lead - Hosting & Support

A digital and cloud services agency in London is seeking a Senior Service Delivery Manager to lead their support function. You will manage a technical support team, act as the main escalation point for clients, and ensure service excellence while driving continuous improvements. The ideal candidate will have over four years of experience in a similar role within a digital agency with strong knowledge of AWS and ITIL. This is a hybrid role with competitive benefits and a focus on client satisfaction. #J-18808-Ljbffr