Enterprise Resources Planning Consultant

Location: Greater Manchester + Remote + Client Site

Reporting to: Head of Consultancy

Manufacturing and Distribution or Finance and HR

A Major Global ERP Vendor is seeking two ERP Consultants to deliver high-quality implementation and consultancy services for their ERP software and associated solutions. Reporting to the Head of Consultancy, the successful candidates will be responsible for overseeing all aspects of the project life cycle, from business analysis and system configuration to training, documentation, and post-implementation support.

Key Responsibilities

• Working with businesses primarily in Manufacturing and Distribution or Finance and HR.
• Implement ERP software and related products at client sites across the UK and potentially internationally, ensuring solutions meet agreed project scope.
• Conduct business process analysis and map client processes to the ERP solution.
• Prepare and import data into SQL databases and manipulate data for reporting purposes.
• Deliver tailored training courses covering ERP software and supplementary products.
• Provide detailed software testing, issue documentation, and technical escalation as needed.
• Create and maintain user guides, process documentation, and technical manuals.
• Provide telephone and remote support to assist customers with the software.
• Collaborate with the implementation team and escalate project challenges to ensure client satisfaction.
• Identify additional revenue opportunities, including further training or service needs, while on-site with clients.

Qualifications and Experience

• Proven knowledge of ERP software and business processes.
• Experience providing consultancy and implementation to the Manufacturing and Distribution or Finance and HR sectors.
• Experience in using SQL Server for scripting and data manipulation.
• Ability to deliver structured training sessions tailored to client needs.
• Strong analytical and problem-solving skills with customer-focused decision-making.
• Excellent verbal and written communication skills.
• Knowledge of payroll applications or scheduling and planning software.
• Experience with VB scripting, C#, XML, and Windows Servers.
• Familiarity with process mapping tools and reporting frameworks.

Attributes

• Self-motivated with the ability to work independently under pressure.
• Strong rapport-building skills with clients and internal teams.
• Capability to think laterally and solve customer issues efficiently.
• Dynamic international environment offering professional and personal growth opportunities.
• Appealing secondary benefits and potential for career advancement.
• Inclusive workplace committed to equal opportunities for all.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Consulting, Accounting/Auditing, and Information Technology

Industries: IT Services and IT Consulting

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