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- Tasks: Lead and develop the Ireland payroll operations team in a fast-paced environment.
- Company: Join CloudPay, a trusted global payroll partner with a collaborative culture.
- Benefits: Enjoy competitive salary, generous vacation, private medical insurance, and more.
- Other info: Dynamic workplace with a focus on innovation and continuous improvement.
- Why this job: Empower teams and make a real impact on payroll services for clients.
- Qualifications: Extensive payroll processing experience and strong team management skills.
The predicted salary is between 50000 - 60000 £ per year.
About this job opportunity
Our Vision: To be the world's most trusted global payroll partner, simplifying pay for all employees.
Our Mission: Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.
Our People: Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.
What makes this role exciting: CloudPay is seeking an experienced Ireland Payroll Manager to lead and grow our Ireland payroll operations within a fast-paced, collaborative environment. This is an exciting opportunity for a payroll leader who empowers teams, thrives on responsibility, team leadership, and takes pride in delivering payroll services that truly support clients and their people. In this role, you will lead and develop the Ireland payroll operations team, creating an environment where diverse perspectives are welcomed and everyone is set up to succeed, while ensuring accurate, compliant, and timely payroll delivery for CloudPay’s Ireland customers.
You will need to be based in the UK for this role. We do not offer sponsorship for this role.
Main responsibilities:
- Manage the Ireland Payroll operations team, with direct management of the team (based in the UK).
- Have overall responsibility for the allocation and processing of Payrolls for Ireland customers, and for ensuring accurate and timely delivery of Payrolls.
- Close monitoring of the productivity of the team will be required.
- Be responsible for performance management of the team and be able to drive operational excellence and facilitate upskill and a learning culture.
- Ensure Supervisors and Processors are best positioned for Service delivery to Clients with operational issues, including customer reviews, implementation issues and product teams.
- Proactively manage Customer relations avoiding any unnecessary escalation to the EMEA Payroll Director and ensuring Service Reviews are held as required.
- Interview and hire new team members, and assist with onboarding and training to ensure the team is properly skilled throughout the employee life cycle.
- Act as a backup to Supervisors during their absence on payroll processing issues.
- Handle all payroll matters and queries from clients on time and be viewed by Clients as a facilitator to support Service Delivery and as a reliable and actionable escalation point.
- Co-operate with other departments within CloudPay seeking continuous improvement and strengthening the One CloudPay image for Customers.
Experience needed for this role:
- Extensive knowledge and experience in Payroll processing.
- Experience in supervising and managing a team.
- Experience in dealing with customer escalations.
- Knowledge of Ireland statutory legislation.
- Project management.
- Knowledge management and precise document management skills.
- High level of problem-solving and solution-focused.
- Results driven.
- Confident in managing internal and external stakeholders at all levels.
- Good work practice in accountability and ownership.
About you and Our core values:
- Taking ownership, working with integrity and respect.
- Being a team player is key to our culture.
- Solution and customer focused.
- Great initiative with the goal for excellence in achieving results.
- Dedicated to developing and always looking for continuous improvements.
- Be creative, be committed, be engaged and enjoy what you do.
United Kingdom Package and benefits:
- Competitive Salary
- Competitive vacation allowance
- Calm app
- WFH Allowance
- Life Assurance
- Private Medical Insurance
- Cycle to Work Scheme
- Eye Tests & Glasses Contribution
- Simplyhealth Enhanced Health Plan
- Pension Scheme
- Give-As-You-Earn (GAYE)
- Employee Referral Program
- CloudPay NOW
- Paid Volunteering days
- Marriage Leave
- Bereavement Leave
- Vacation Purchase Plan
CloudPay is committed to being an equal opportunities employer.
Manager, Ireland Payroll in Andover employer: CloudPay United Kingdom Limited
Contact Detail:
CloudPay United Kingdom Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Ireland Payroll in Andover
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll industry, especially those who work at CloudPay. A friendly chat can open doors and give you insider info about the company culture and what they really value in a candidate.
✨Tip Number 2
Prepare for the interview by diving deep into CloudPay's mission and values. Show us how your experience aligns with our vision of simplifying pay for all employees. Bring examples of how you've empowered teams or improved processes in your previous roles.
✨Tip Number 3
Don’t just wait for the job to come to you! Apply through our website and make sure to follow up. A quick email expressing your enthusiasm can set you apart from other candidates and show us you're genuinely interested in joining the team.
✨Tip Number 4
Be ready to discuss how you handle challenges and customer escalations. We want to hear about your problem-solving skills and how you’ve managed teams in high-pressure situations. This is your chance to shine and demonstrate your leadership style!
We think you need these skills to ace Manager, Ireland Payroll in Andover
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for payroll and team leadership shine through. We want to see how excited you are about the role and how you can contribute to our mission of simplifying pay for all employees.
Tailor Your CV: Make sure to customise your CV to highlight your experience in payroll processing and team management. We love seeing candidates who align their skills with our core values, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key experiences and skills stand out without unnecessary fluff. This will help us see your fit for the role quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our CloudPay family!
How to prepare for a job interview at CloudPay United Kingdom Limited
✨Know Your Payroll Stuff
Make sure you brush up on your knowledge of payroll processing, especially in relation to Ireland's statutory legislation. Being able to discuss specific regulations and how they impact payroll operations will show that you're not just familiar with the basics but are also ready to lead a team effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you’ve driven operational excellence or facilitated a learning culture. CloudPay values empowerment and teamwork, so demonstrating your ability to inspire and develop others will resonate well.
✨Be Customer-Centric
Since this role involves managing customer relations, be ready to discuss how you've handled escalations and maintained strong client relationships. Share specific instances where you’ve turned a challenging situation into a positive outcome, highlighting your solution-focused approach.
✨Embrace Continuous Improvement
CloudPay is all about innovation and improvement. Come prepared with ideas on how you can contribute to enhancing payroll processes or team performance. Showing that you’re proactive and dedicated to continuous improvement will align perfectly with their core values.