Service Supervisor

Service Supervisor

Full-Time On-site
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Job Type:Full Time/Permanent

About the job

As Supervisor you will be responsible for leading a team of technicians, skilled/semi-skilled engineers, apprentices and trainees and ensuring they are fully engaged on the maintenance, service, installation and repair of commercial/industrial refrigerating and air conditioning plant.

Main Responsibilities

  • Directly supervise a team of service engineers/technicians.
  • To accurately estimate labour cost of maintenance, service & repair work and prepare quotations for customers.
  • To help allocate labour to maintenance, service, installation and repair contracts with specific responsibility for customer satisfaction and financial result.
  • To carry out simple design and project work from catalogue sales. Agree and meet sales margin with Service Manager.
  • To plan all service, maintenance, installation and repair work using available records, estimates, drawings and specifications to meet contract requirements.
  • To ensure training for Engineers and Technicians is carried out as necessary.
  • In conjunction with Service Manager to ensure maximum utilisation of human and material resources, providing engineering support as required.
  • To exercise proper control over work in progress, ensuring speedy job completion.
  • To ensure that the Company's technical and safety standards are maintained in accordance with Health & Safety Practices as outlined in the Company Health and Safety procedures and to make recommendations for improvements as necessary as well as the reporting of accidents.
  • Responsible for the authorisation of timesheets and expenses for input and that this information is reflected on sales invoices.
  • To perform other related duties as assigned or requested.

Our Ideal Candidate

  • Strong planning and organisational skills; ability to work to tight deadlines and manage conflicting priorities
  • Strong written and verbal communication skills
  • Inquisitive mind and conceptual thinker
  • Ability to engage and motivate a team

Required Experience

  • Previous supervisory experience an advantage
  • Minimum five years' experience as a Service Engineer/Technician in an industrial setting
  • Substantial practical experience with all aspects of refrigeration and air conditioning, both mechanical and electrical.

About J&E Hall International

J & E Hall is one of world's foremost refrigeration solutions providers. Our key activities include the design, manufacture, installation and after sales care of refrigeration and HVAC products.

As a member of the Daikin Group, J & E Hall has 10 locations and over 300 employees in the UK. A third of our workforce are service engineers who work remotely from UK service centres on customer sites. We consider our workforce to be a valuable asset and the success of our company is enabled by the dedication and development of our staff.

About the Business area

The Installation and service division of J & E Hall installs HVAC and refrigeration equipment into a wide range of applications. Our flexible service and maintenance solutions allow our engineers to provide planned maintenance, repair, and emergency breakdown cover.

J & E Hall supplies multiple industries including food processing, brewing, petrochemical and retail and we regularly work with companies like Heineken, Morrison's and the Ministry of Defence.

We offer a competitive salary and a range of great benefits that help make J&E Hall International a great place to work. These include:

  • 26days annual leave
  • Defined pension contribution plan
  • Life Assurance
  • Company vehicle
  • Continued professional development, including study leave and financial support for role related qualifications
  • Long service awards
  • Salary Extras, including shopping, hotel and travel discounts

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Contact Details:

Cloudonlinerecruitment Recruitment Team