Invoicing Solutions Analyst
Department: Invoicing Solutions
Location: Cheadle
Reporting to: Data Manager
Role overview
We’re looking for a talented individual to join our busy team. The successful candidate will produce Client & Internal MI & KPI reporting and provide accurate invoicing to APS Group clients. They will interrogate, query and process data and information that is held in APS systems, create data processing templates and solutions to accommodate internal processes.
To be successful in the role you must have an exceptional eye for detail and have the ability to challenge all areas of the business in the way data has been input into the APS systems. We are looking for a candidate with good communications skills at all levels, with excellent excel skills and knowledge of VBA and macros’, with the ability to use this knowledge to assist with the businesses and team data requirements.
Key responsibilities
- Understands the business requirement and delivers to the client agreed timescales
- Gives a professional service to the business and client, confidently providing clear, concise and accurate information
- Communicates effectively and responds to client, internal and external queries punctually and professionally
- Ensures compliance with APS and client contractual standards and agreed SLA's
- Work to internal departmental KPIs
- The main areas in scope (but not exclusively) are: Clients KPI, Client Invoicing, Departmental KPI's, Client Reporting, and analysis of completed reports.
- Interrogation of reports to produce accurate data, identify irregularities and make recommendations to the source for the appropriate corrective action.
- Provide Ad-hoc information for both internal and external clients
- Resolves issues, escalates to line manager where appropriate, including any contract risk identified
- Escalates to line manager any persisting problem that creates unnecessary administration
- Use technical solutions to automate
- Control the Implementation of the solution
- Proactively work with the business areas to identify data requirements
- System Admin and Credit responsibility
- Works well under month end pressure
- Understands the importance of professional relationships with internal and external departments
- Is flexible in their approach to workload and task allocation to ensure client demands are met
- Manages self effectively, seeking opportunity to expand knowledge grow and develop
- Is able to share knowledge with the wider team
- Understands the clients financial structure and service requirement
- Take ownership, plan, allocate and evaluate own activities
- Identify areas for own development with line manager
Invoicing Solutions Analyst in Cheadle employer: Cloudonlinerecruitment
Cloudonlinerecruitment is an attractive employer due to its commitment to employee development and a strong focus on health and safety standards. The company provides a supportive work culture that encourages collaboration and innovation, making it an ideal place for professionals seeking to advance their careers.
