Remote AWS MSP Operations Lead | Customer Success & Growth

Remote AWS MSP Operations Lead | Customer Success & Growth

Full-Time Remote
CloudiQS part of Ik-Systems Limited

CloudiQS, part of Ik-Systems Limited, is seeking a Principal AWS MSP Operations & Support Lead to own the customer journey and support delivery. This remote, full-time role focuses on scaling a managed services practice, defining SLAs, and driving retention across SMB and education accounts.

You will lead onboarding, reviews, and automation efforts while mentoring the engineering team to align with AWS MSP best practices.

#J-18808-Ljbffr

CloudiQS part of Ik-Systems Limited

Contact Details:

CloudiQS part of Ik-Systems Limited Recruitment Team