Director of Operations in London

Director of Operations in London

London Full-Time 72000 - 108000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive strategic projects and enhance collaboration across teams to achieve impactful results.
  • Company: Join Cloudinary, a leading image and video API platform with a global presence.
  • Benefits: Enjoy robust vacation policies, wellness perks, and an annual development stipend.
  • Why this job: Make a real impact in a fast-paced environment while working with top talent.
  • Qualifications: 10+ years in Strategic Business Operations, strong problem-solving skills, and excellent communication.
  • Other info: Be part of a diverse team that values your voice and contributions.

The predicted salary is between 72000 - 108000 ÂŁ per year.

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web.

Cloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you're looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you.

Cloudinary's Strategy & Operations team exists to turn strategy into action ensuring the company executes with focus, speed and real impact. As we enter the next stage of Cloudinary's growth, we're hiring a Director of Operations who can help accelerate the work that truly matters. In this role, you'll support some of the company's highest-impact priorities from internal AI initiatives to helping teams shape, build and launch new products. You'll gain broad exposure to senior leaders, play a central role in how decisions turn into outcomes, and make a visible impact across multiple functions.

This is an individual contributor role within a small, high-trust team. You won't directly own most initiatives instead, you'll strengthen execution by clarifying goals, enabling project owners, unblocking progress and providing hands‐on support when needed. It's ideal for someone who thrives in complex environments, builds trust quickly, and is motivated by driving tangible, business‐critical results.

Responsibilities
  • Accelerate strategic projects
  • Support the company's highest-priority initiatives including AI adoption, product evolution, and growth‐critical cross‐functional programmes.
  • Bring clarity to complex or ambiguous objectives, establishing crisp goals, simple plans, and measurable outcomes.
  • Create momentum by unblocking decisions, simplifying problems, and ensuring teams stay focused on what drives impact.
  • Improve collaboration at scale
  • Align teams across Product, R&D, GTM, Finance and Operations on goals, decisions and timelines ensuring work moves with speed and cohesion.
  • Build trusted relationships quickly and become a partner teams seek out because progress is faster and clearer with you involved.
  • Facilitate the conversations that matter: surfacing trade‐offs, enabling decisions, and ensuring shared ownership from early product definition through to GTM execution.
What Success Looks Like
  • Teams consistently report that work moves faster, clearer, and with greater impact because of your involvement.
  • High-priority projects achieve measurable progress, not just activity.
  • Cross‐functional collaboration improves less friction, better alignment, more decisive execution.
  • You become a trusted operator leaders bring in when outcomes matter and time is tight.
About you
  • 10+ years of experience in Strategic Business Operations
  • Experience operating in growth‐stage SaaS or similarly fast‐moving organisations.
  • Strong grounding in structured problem‐solving, consulting background welcome but not required.
  • Excellent judgement: you know when to introduce structure and when to prioritise momentum.
  • Proven ability to influence without authority and to build credibility quickly.
  • Comfortable working across multiple teams and shifting contexts at pace.
  • Clear communicator who brings focus and simplicity to complex discussions.
  • A bias for action paired with a pragmatic, low‐bureaucracy mindset.
  • Familiarity with (or willingness to adopt quickly) lightweight project management tools and operational processes, used to support clarity and coordination with minimal bureaucracy.
Benefits
  • Awesome technology
  • Top‐talent peers
  • Robust vacation & wellness policy
  • Annual development stipend
  • Catered lunches or a food stipend

Cloudinary is proud to be an equal‐opportunity employer dedicated to pursuing a diverse workforce.

Director of Operations in London employer: Cloudinary

Cloudinary is an exceptional employer that fosters a culture of collaboration, humility, and curiosity, making it an ideal place for the Director of Operations role. With a commitment to employee growth through robust development stipends and a supportive work environment, Cloudinary empowers its team to drive meaningful impact while enjoying a healthy work-life balance. Located in a dynamic, globally distributed setting, employees benefit from working alongside top talent and engaging in high-priority initiatives that shape the future of technology.
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Contact Detail:

Cloudinary Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director of Operations in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Cloudinary. A friendly chat can open doors that applications alone can't.

✨Tip Number 2

Prepare for interviews by researching Cloudinary's recent projects and initiatives. Show us you’re not just interested in the role but also in how you can contribute to our mission and values.

✨Tip Number 3

Practice your storytelling skills! Be ready to share specific examples of how you've driven results in previous roles. We love hearing about real impact and how you’ve tackled challenges.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you’re serious about joining our team.

We think you need these skills to ace Director of Operations in London

Strategic Business Operations
Project Management
Cross-Functional Collaboration
Structured Problem-Solving
Influencing Without Authority
Clear Communication
Judgement
Adaptability
Relationship Building
AI Adoption
Growth-Critical Programmes
Decision-Making Facilitation
Focus and Simplicity in Discussions
Bias for Action

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Director of Operations role. Highlight your experience in strategic business operations and how it aligns with Cloudinary's goals. We want to see how you can bring clarity and momentum to our projects!

Showcase Your Impact: When detailing your past roles, focus on the tangible results you've achieved. Use metrics and examples to illustrate how you've accelerated projects or improved collaboration. We love seeing how you've made a difference in previous positions!

Be Clear and Concise: In your written application, clarity is key! Avoid jargon and keep your language straightforward. We appreciate candidates who can communicate complex ideas simply, as this reflects the kind of clarity we value at Cloudinary.

Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application gets to the right people quickly. Plus, it’s the best way to stay updated on your application status!

How to prepare for a job interview at Cloudinary

✨Know Your Stuff

Before the interview, dive deep into Cloudinary's products and services. Understand how their Image and Video API works and think about how your experience aligns with their mission of driving user engagement and creativity.

✨Showcase Your Impact

Prepare specific examples from your past roles where you've accelerated strategic projects or improved collaboration across teams. Highlight measurable outcomes to demonstrate how your contributions made a real difference.

✨Build Trust Quickly

Since this role involves working closely with various teams, practice how you'll establish rapport and trust. Think of ways to communicate your collaborative mindset and how you can unblock progress for others.

✨Ask Insightful Questions

Prepare thoughtful questions that show your understanding of the company's challenges and goals. Inquire about their AI initiatives or product evolution strategies to demonstrate your genuine interest in making an impact.

Director of Operations in London
Cloudinary
Location: London

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