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For Companies At a Glance
- Tasks: Plan and deliver security solutions, ensuring customers maximise their Cloudflare investment.
- Company: Join a leading tech company focused on internet security and performance.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real impact in the world of cybersecurity while working with cutting-edge technologies.
- Qualifications: 5+ years in a customer-facing tech role with strong security knowledge.
- Other info: Dynamic team environment with travel opportunities and a focus on innovation.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Cloudflare Professional Services provides advisory and hands-on-keyboard implementation and migration services for enterprise customers. As a Consultant for Application Security and Performance, you are an individual contributor in the post-sales landscape, responsible for the technical execution of solutions and guidance to our customers to maximize value from their Cloudflare investment. You are an expert in Layer 7 products such as DDoS Protection, WAF, API Gateway, Bot Management, Certificates Manager, Rate Limiting, SSL, and Page Shield. This position has working hours Monday to Friday 09:00 a.m. to 06:00 p.m. Occasionally, we support our customers during weekends for changes outside of business hours. Travel is expected around 30%.
Responsibilities
- Plan and deliver timely and organized services for customers, ensuring they see the full value in Cloudflare\’s products and advising on product best practices.
- Gather business and technical requirements, use cases and other information required to build, migrate and deliver a solution; transition the Cloudflare working environment to the customer. Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer\\\’s technical teams.
- Implement changes on behalf of the customer in the Cloudflare environment following the customer\\\’s change management process. Provide guidance to configure their CPEs and integration points.
- Troubleshoot implementation issues and collaborate with Customer Support, Engineering and other teams to assist with technical escalations.
- Contribute toward the success of the organization through knowledge sharing activities such as contributing to internal and external documentation, answering technical questions, and helping to iterate on best practices. Support building operational assets like templates, automation scripts, procedures, workflows, etc.
- 5+ years of experience in a customer-facing position as a Customer Engineer, Security Engineer, Implementation Engineer, Onboarding Engineer, Consultant, Technical Support Engineer, Solutions Architect, and/or Systems Engineer.
- Demonstrated experience with OSI model layers and protocols (e.g., TCP/IP, TLS, DNS, HTTP); understanding of Internet and security technologies such as DDoS, WAFs, Certificates, DNS, CDN, Analytics and Logs.
- Demonstrated experience with a scripting language (e.g., Python, JavaScript, Bash) and a desire to expand those skills.
- Demonstrated experience with security aspects of an Internet property (DNS, WAFs, Bot Management, Rate Limiting, (M)TLS and certificates) and performance aspects (Speed, Latency, Caching, HTTP/3, TLSv1.3).
- Working experience with infrastructure as code tools like Terraform. Strong experience with APIs.
- Ability to manage a project, work to deadlines, prioritize competing demands and manage uncertainty.
- The work will be performed in English. Fluency in a second regional European language is an advantage.
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Security and Performance Consultant employer: CloudFlare
Contact Detail:
CloudFlare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security and Performance Consultant
✨Tip Number 1
Network like a pro! Attend industry meetups, webinars, or conferences related to security and performance. It's a great way to connect with potential employers and show off your expertise in Layer 7 products.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your experience with DDoS Protection, WAF, and other relevant technologies. This can be a game-changer during interviews, proving you know your stuff.
✨Tip Number 3
Practice makes perfect! Prepare for technical interviews by brushing up on your knowledge of the OSI model and scripting languages like Python or JavaScript. We all know how important it is to demonstrate your problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Cloudflare.
We think you need these skills to ace Security and Performance Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Security and Performance Consultant. Highlight your experience with Layer 7 products and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about application security and performance. Share specific examples of how you've helped customers maximise their investments in similar technologies.
Show Off Your Technical Skills: Don’t hold back on showcasing your technical expertise! Mention your experience with scripting languages, OSI model layers, and any tools like Terraform. We love seeing candidates who are not just knowledgeable but also eager to learn more.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at CloudFlare
✨Know Your Stuff
Make sure you brush up on your knowledge of Layer 7 products like DDoS Protection and WAF. Be ready to discuss how you've used these technologies in past roles, as well as any relevant scripting languages like Python or JavaScript. This will show that you're not just familiar with the concepts but can also apply them practically.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled implementation issues in the past. Think about times when you collaborated with other teams to resolve technical escalations. This will demonstrate your ability to troubleshoot effectively and work well under pressure.
✨Understand the Customer's Perspective
Since this role is customer-facing, it's crucial to convey your understanding of customer needs. Be ready to discuss how you gather business and technical requirements and how you ensure customers see the full value of the solutions you provide. This shows that you’re not just a techie but also someone who cares about client success.
✨Be Ready for Technical Questions
Expect some deep dives into your technical knowledge during the interview. Brush up on the OSI model, security technologies, and infrastructure as code tools like Terraform. Being able to confidently answer these questions will set you apart from other candidates.
