Sales Operations Business Partner, Southern Europe

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Location: London, UK or Paris, France

We are seeking a highly motivated and experienced Sales Operations Business Partner to join our team in EMEA. This role is ideal for professionals who excel at strategic problem-solving and operational execution. As a Sales Operations Business Partner, you will play a pivotal role in supporting our global sales organization during a critical period, helping to drive strategic territory planning, performance analytics, and operational excellence. The successful candidate will join at a pivotal moment as we navigate the annual planning and territory design process, requiring a hands-on, data-driven professional ready to engage immediately.

Key Responsibilities:

• Strategic Partnership: Serve as a trusted advisor to two area Vice Presidents, providing insights and recommendations to inform strategic decision-making.
• Data Analysis & Insights: Analyze large datasets from various sources (CRM, marketing automation, etc.) to identify trends, opportunities, and areas for improvement. Develop and maintain dashboards and reports to track key performance indicators (KPIs) and provide actionable insights to stakeholders.
• Best Practices: Stay up-to-date on industry best practices and emerging trends in revenue operations and relevant technologies.
• Cross-Functional Collaboration: Work closely with marketing, finance, and customer success teams to ensure alignment and support for sales initiatives. Act as a liaison between sales and other departments to resolve operational issues and improve communication. Monitor and analyze key sales metrics, providing insights and recommendations to improve performance. Create and maintain dashboards and reports that track sales performance, pipeline health, and forecast accuracy. Conduct regular business reviews with sales leaders to identify areas of improvement and growth opportunities.
• Performance Management: Define, track, and analyze key performance indicators (KPIs) to measure the success of revenue-generating activities and initiatives.
• Forecasting & Planning: Support the development and management of revenue forecasts, working closely with finance and leadership to ensure accuracy and alignment.

Qualifications and Skills

• Required Experience: 5–7 years of experience in sales operations, business analysis, or at least 5 years of management consulting experience at an established consultancy firm. Proven ability to manage complex, high-impact projects within tight timeframes, delivering measurable outcomes. Experience working in high-growth, technology-focused environments is highly desirable.
• Education: Bachelor’s degree in Business Administration, Management, Economics, or a related field. An MBA or advanced degree is highly preferred.
• Technical and Analytical Skills: Expertise in CRM platforms such as Salesforce and proficiency in data visualization tools (e.g., Tableau, Looker BI). Strong analytical skills, with a demonstrated ability to translate data into strategic recommendations. Advanced proficiency in Google Suite and other productivity tools.
• Soft Skills: Exceptional communication and stakeholder management skills, with the ability to influence and build trust at all levels of the organization. A consultative and solutions-oriented approach, with a track record of driving operational improvements in complex environments. Detail-oriented, adaptable, and highly organized, with a strong focus on quality and accuracy.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.