Senior Solutions Engineer, GiG in London

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Locations: London

What you’ll do:

The Pre‐Sales Solutions Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit‐for‐purpose solution design, and efficient adoption roadmaps for our customers. Within the Gaming & iGaming vertical, this means architecting infrastructures that can withstand massive DDoS attacks during global tournaments and ensuring sub‐millisecond latency for real‐time betting engines and multiplayer environments.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. You will aid your customers—ranging from indie game studios to global iGaming operators—and work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support. Your goal of customer success should drive you through the entire organisation as you seek out and create scalable solutions for your customer’s needs.

The Gaming industry moves at lightning speed; a broad knowledge of Internet performance and security technology is required, and the curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare and the evolving landscape of the gaming world.

Examples Of Desirable Skills, Knowledge And Experience:

• Ultimately, you are passionate about technology and have the ability to explain complex technical concepts—like how an edge network reduces "lag" or how WAF rules protect a player’s wallet—in easy‐to‐understand terms.
• You are naturally curious, and an avid builder who is not afraid to get your hands dirty.
• You appreciate the diversity of challenges in working with customers, from managing "micro‐burst" traffic spikes to navigating the strict regulatory requirements of the iGaming sector.
• You will find a collaborative environment where everyone brings different strengths and jumps in to help each other obtain the technical win so that gaming customers choose Cloudflare to protect and accelerate their platforms.

Additional experience might include:

• 5‐to‐10 years of experience in the IT industry, with a strong preference for experience within the Gaming or iGaming ecosystems.
• Vertical Expertise: Understanding the unique architecture of gaming backends, including UDP‐based game protocols, real‐time lobby systems, and payment gateway security for betting platforms.
• Technical "How the Internet Works": Deep understanding of TCP vs. UDP and why it matters for game state synchronization; Ability to explain how Anycast networks and Edge Computing (Cloudflare Workers) can move game logic closer to the player; Solid understanding of DDoS mitigation strategies at Layers 3, 4, and 7 to prevent game‐play disruption.
• Pre‐Sales Excellence: Previous experience in a technical consulting or SE role, with a track record of demonstrating ROI to CTOs and Infrastructure Leads.
• Project Management: Ability to manage complex Proofs of Concept (PoCs) and prioritize between competing demands in a fast‐paced environment.
• Communication: Excellent presentation skills with a strong command of business English.
• Market Knowledge: Familiarity with the competitive landscape for CDN, Zero‐Trust, and SASE providers specifically as they relate to high‐concurrency gaming environments.
• Travel: Ability to travel (10‐15 days per quarter) to customer sites, industry events like ICE London or Gamescom, and internal summits.
• Bonus! Security Trends: Exposure to emerging trends such as Zero Trust for securing internal game development pipelines or remote‐work environments for studios.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e‐mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.