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- Tasks: Lead the design of scalable backend services and mentor fellow engineers.
- Company: Join Cloudflare, a mission-driven tech company building a better Internet.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact on global support systems while working with cutting-edge technology.
- Qualifications: Extensive backend engineering experience, especially in Go or Python.
- Other info: Dynamic team environment with a focus on diversity and continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
About Cloudflare
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Locations: Lisbon, Portugal or London, United Kingdom
Role Summary
As a Software Engineer on the Support Platform team, you will lead the architectural design and strategic integration of the backend systems that underpin Cloudflare's global support infrastructure. You will partner with leadership across Product, Design, and Support Operations to define a long-term technical roadmap while mentoring fellow engineers to foster a culture of technical excellence. We are seeking a collaborative leader who takes deep ownership of system health and possesses the strategic mindset necessary to solve high-impact, cross-functional challenges. Your expertise will be vital in ensuring our support platform is both robust and flexible enough to meet the evolving needs of our customers and advocates.
Role Responsibilities
- Lead the design and architecture of highly scalable backend services and APIs that support the global Support organization.
- Own the end-to-end integration strategy for complex vendor software, ensuring data integrity and system efficiency.
- Partner closely with Product and Design leadership to define the technical roadmap and long-term vision for support tooling.
- Drive engineering excellence by establishing best practices for testing, deployment, and system observability.
- Mentor and coach other engineers on the team, fostering a culture of continuous learning and technical growth.
- Bridge the gap between frontend and backend architectures, ensuring a cohesive and performant full-stack experience.
Must-Have Skills
- Extensive experience in backend software engineering, with deep expertise in languages such as Go or Python.
- Proven track record of architecting and deploying distributed systems and complex API ecosystems.
- Advanced experience managing and optimizing integrations with major enterprise vendor platforms.
- Strong ability to navigate frontend frameworks (e.g., React) to provide architectural guidance and support full-stack initiatives.
- Exceptional analytical and debugging skills for resolving complex, cross-system issues.
- Collaborative leadership style with experience guiding projects from initial concept to successful production delivery.
- Fluent English.
Nice-to-Have Skills
- Deep knowledge of Cloudflare Workers and the Cloudflare ecosystem.
- Experience influencing technical strategy across multiple teams or departments.
- Background in building tools that specifically improve developer productivity or customer support efficiency.
What Makes Cloudflare Special?
We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
Senior Software Engineer - Support Platform in London employer: CloudFlare
Contact Detail:
CloudFlare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Software Engineer - Support Platform in London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at meetups. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repo showcasing your projects. This gives potential employers a taste of what you can do beyond the written word.
✨Tip Number 3
Prepare for interviews by practicing common questions and coding challenges. We all know that confidence is key, so get comfortable with your answers!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our mission.
We think you need these skills to ace Senior Software Engineer - Support Platform in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role and our mission shine through. We want to see that you’re genuinely excited about building a better Internet and how your skills can contribute to that goal.
Tailor Your Experience: Make sure to highlight your relevant experience in backend software engineering and any specific projects that align with the responsibilities of the role. We love seeing how your past work connects to what we do at Cloudflare!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on communicating your skills and experiences effectively. Remember, less is often more!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at CloudFlare
✨Know Your Tech Stack
Make sure you’re well-versed in the technologies mentioned in the job description, especially Go or Python. Brush up on your knowledge of distributed systems and API ecosystems, as these will likely come up during technical discussions.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled complex, cross-system issues. Cloudflare values analytical skills, so be ready to explain your thought process and how you arrived at your solutions.
✨Emphasise Collaboration
Since the role involves partnering with Product and Design leadership, highlight your experience working in cross-functional teams. Share stories that demonstrate your collaborative leadership style and how you’ve guided projects from concept to delivery.
✨Ask Insightful Questions
Prepare thoughtful questions about Cloudflare’s mission and the Support Platform team. This shows your genuine interest in the company and helps you understand how you can contribute to their goals.
