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- Tasks: Guide leaders through performance management and improve employee experience at Cloudflare.
- Company: Join Cloudflare, a leader in building a better Internet with a vibrant culture.
- Benefits: Enjoy competitive salary, inclusive environment, and opportunities for professional growth.
- Why this job: Make a real impact on company culture and employee relations in a dynamic tech environment.
- Qualifications: 8+ years in HR, strong knowledge of employment laws, and excellent communication skills.
- Other info: Be part of innovative projects that protect free and open Internet.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Senior Employee Relations Partner role at Cloudflare.
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.
About The Role
The Employee Relations Team is a new Center of Excellence within the People Team, with the mission to ensure our organization's treatment of every employee is fair, respectful, and consistent with our Cloudflare Capabilities. In this role, you will be a trusted partner across the organization, guiding leaders through complex performance management situations and conducting objective investigations when issues arise. You will use insights from this work to identify trends, address root causes, and build programs that holistically improve the employee experience at Cloudflare.
What You'll Do
- Operate as a trusted advisor, consulting with PTBPs and senior business leaders on complex organizational issues.
- Conduct complex and thorough investigations into employee relations matters, providing fair and objective recommendations for resolution.
- Adhere to service level agreements for timely response and followâup to issues, including appropriate use of the case management system and effective documentation.
- Build, analyze, and maintain ER metrics and present data to People Team partners on a quarterly basis.
- Conduct inâdepth root cause analysis of ER trends, presenting dataâdriven stories in business language to influence talent decisions.
- Provide advice and guidance to managers in assigned business units to address employee performance issues.
- Partner with the Learning and Development Team to develop training workshops/classes/toolkits for leaders.
- Assist with the updating of company policies and responding to inquiries and concerns.
- Lead and coordinate major global ER projects, requiring significant analysis and the development of innovative solutions that have a broad impact.
- Partner crossâfunctionally with key stakeholders, including Legal Compliance, Payroll, Benefits, and other departments to resolve employee issues in a timely manner.
Who You Are
- Minimum 8 years in People/HR, with 6 years in an Employee Relations capacity.
- Motivated by cultivating company culture and helping people do their best work.
- Strong knowledge of employment laws and People Team management principles.
- Outstanding judgment, balancing company, managers, and employees.
- Successful history of building relationships and operating effectively in distributed environments.
- Solutionâfocused mindset, viewing obstacles as opportunities for improvement.
- Experience designing and leading change strategies for complex initiatives.
- Strategic, businessâsavvy, and articulate how People Teams bring value to an organization.
- Trusted partner who leads with empathy, building strong relationships through exceptional communication.
- Committed to supporting employees, fostering trust, and upholding the highest standards of integrity.
What Makes Cloudflare Special
We're not just a largeâscale technology company; we're committed to protecting the free and open Internet.
- Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with tools to defend themselves against attacks that would otherwise censor their work.
- Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free internet access.
- 1.1.1.1: We released 1.1.1.1 to build a faster, more secure, privacyâcentric public DNS resolver, with no user IP storage or data sales.
EEO Statement
Cloudflare is proud to be an equalâopportunity employer. We are committed to providing equal employment opportunity for all people and place great value in diversity and inclusiveness. All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, ancestry, citizenship, age, disability, or any other protected basis.
Accommodations
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to apply for a job, please contact us via eâmail at hr@cloudflare.com or via mail at 101 Townsend St., San Francisco, CA 94107.
Seniority Level: MidâSenior level
Employment Type: Fullâtime
Job Function: Human Resources
Senior Employee Relations Partner in London employer: CloudFlare
Contact Detail:
CloudFlare Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Senior Employee Relations Partner in London
â¨Tip Number 1
Network like a pro! Reach out to current or former employees at Cloudflare on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
â¨Tip Number 2
Prepare for the interview by understanding Cloudflare's mission and values. Show us how your experience aligns with their goals, especially in employee relations. Tailor your answers to reflect their culture!
â¨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've handled complex employee relations issues in the past. We want to hear about your thought process and the impact of your actions.
â¨Tip Number 4
Donât forget to follow up after your interview! A quick thank-you email can leave a lasting impression. Mention something specific from your conversation to show you were engaged and interested.
We think you need these skills to ace Senior Employee Relations Partner in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Senior Employee Relations Partner role. Highlight your relevant experience in People/HR and Employee Relations, showcasing how you've successfully navigated complex organisational issues.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about building a better workplace culture and how your skills align with Cloudflare's mission. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to improve employee relations. Use metrics and data where possible to back up your claims and show how youâve made a difference in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. Itâs straightforward and ensures your application goes straight to the right people. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at CloudFlare
â¨Know Your Stuff
Before the interview, dive deep into Cloudflare's mission and values. Understand their approach to employee relations and be ready to discuss how your experience aligns with their goals. This shows youâre genuinely interested and prepared.
â¨Showcase Your Experience
Prepare specific examples from your past roles that highlight your skills in handling complex employee relations issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewers to see your impact.
â¨Ask Insightful Questions
Come equipped with thoughtful questions about the Employee Relations Team and how they measure success. This not only demonstrates your interest but also gives you a chance to assess if the role is the right fit for you.
â¨Emphasise Your People Skills
As a Senior Employee Relations Partner, your ability to build relationships is crucial. Be sure to highlight your communication skills and any experiences where you've successfully navigated difficult conversations or resolved conflicts.
