Product Manager, Infrastructure Platform in London

Cloudflare is a mission‐driven technology company that powers the Internet with a global network to protect and accelerate millions of websites and applications. Our mission is to deliver performance, security, and reliability to the Internet while building a diverse and inclusive workplace.

Responsibilities

• Develop and own the long‐term vision and roadmap for critical infrastructure platforms, ensuring world‐class reliability and efficiency.
• Evangelize the vision across the organization, aligning stakeholders and communicating context and priorities.
• Represent customers, building intimate relationships and championing their voice throughout the product lifecycle.
• Own success metrics, define them at inception, track throughout the lifecycle, and translate insights into actionable hypotheses.
• Prioritize and manage the product backlog, translating market observations and customer feedback into a prioritized set of requirements.
• Collaborate cross‐team, creating alignment between engineering, operational, support, and other stakeholders.
• Develop new opportunities, discovering and building solutions at the intersection of market pulse, customer needs, and engineering capability.

Qualifications

• Experience presenting new products and features to customers and the broader market.
• Strong empathy for customers and stakeholders, channeling multiple viewpoints into a cohesive vision.
• Exceptional communication, presentation, organizational, and analytical skills.
• Demonstrated ability to lead, drive consensus, and deliver in a matrix organization with multiple stakeholders.
• Ability to define and manage complex processes and product issues of broad scope using independent judgment.
• Clear technical communication skills, conveying complex concepts to all audiences.
• Domain expertise in distributed systems, networking, and real‐time applications with heavy network reliance.
• Experience building, configuring, or using cloud‐based network products and RESTful APIs.
• Strong hands‐on scripting or programming experience (Python, Go, etc.) and/or web framework knowledge.

Bonus

• BS/MS in a technology‐ or business‐related field.
• Deep knowledge of networking and industry standards.
• Experience in distributed systems and building networks at scale.
• Understanding of RESTful API design & documentation.
• Prior product management experience.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Any offer of employment may be conditioned on authorization to receive software or technology controlled under these laws.

Equal Opportunity: Cloudflare is a proud equal‐opportunity employer and offers reasonable accommodations to qualified individuals with disabilities. For accommodations, contact hr@cloudflare.com.