About the role
DISCO Project Managers work side by side with clients to execute moderate to high‑complexity work within broad functional guidelines. They serve as the definitive procedural expert, helping customers get the most out of their DISCO solution from matter kick‑off to case closeout while driving excellent client experience and high‑quality outcomes.
Responsibilities
- Project Management & Delivery: Serves as the primary, independent point of contact managing moderate-to-high complexity matters from kickoff to closeout. Collaborates with cross‑functional teams to resolve complex technical hurdles and ensure seamless project execution. Provides tactical guidance to Associate PMs and proactively mitigates risks to ensure efficient, high‑quality service delivery.
- Subject Matter Expertise: Designs and implements robust review workflows and oversees standard database administration. Acts as the definitive procedural expert in core platform functionality, mastering advanced search construction, document review batching, and productions while progressively helping clients leverage advanced analytics and GenAI to drive efficient legal outcomes. Translates front‑line client feedback into actionable feature requests for DISCO's product and engineering teams.
- Client Relations: Develops strong, collaborative relationships with client case teams, providing clear, accurate status reporting and guidance on customized product functionality. Establishes open communication as a core DISCO ambassador and provides targeted enablement and spot training on specific features tailored to unique case needs.
Requirements
- 3+ years of eDiscovery project management experience at a law firm, in‑house legal department, or service provider
- 3+ of working knowledge with one or more industry‑standard eDiscovery platforms, such as DISCO, Relativity, Everlaw, or Reveal
- 1+ years experience working at a consulting firm or providing consultative solutions in eDiscovery
- 1+ years experience working for a litigation support group at a law firm or corporation
- 1+ years experience with data collection and processing software; excellent client‑facing communication and presentation skills
- Proven agility in managing multiple fast‑paced projects simultaneously
- Strong analytical thinking to resolve complex technical challenges
- High adaptability to changing scope and evolving legal technologies
- Readiness to operate actively within an AI‑driven legal tech culture
Benefits
- Open, inclusive, and fun environment
- Benefits, including medical and dental insurance
- Competitive salary plus discretionary bonus
- Competitive salary plus RSUs
- Opportunity to be a part of a startup that is revolutionizing the legal industry
- Growth opportunities throughout the company
Company culture / About DISCO
DISCO provides a cloud‑native, artificial intelligence‑powered legal solution that simplifies eDiscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise data that is relevant or potentially relevant to legal matters. At DISCO, we believe AI is a core enabler of how work gets done. All employees are expected to proactively adopt and responsibly use AI tools to drive efficiency, improve outcomes, and continuously evolve how they operate in their role.
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Project Manager in City of Westminster employer: Cloudflare
Cloudflare is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among talented engineers. With a strong emphasis on employee growth, you will have access to cutting-edge technologies and the opportunity to contribute to a globally impactful distributed database system, all while enjoying the benefits of a supportive and inclusive environment in a fast-paced industry.
