At a Glance
- Tasks: Design and develop AI-driven prototypes to automate workflows and enhance customer experiences.
- Company: Join Cloudflare, a leader in building a better Internet with a vibrant culture.
- Benefits: Gain hands-on experience, mentorship, and work in a dynamic team environment.
- Other info: Exciting opportunity for career growth in a supportive and inclusive workplace.
- Why this job: Be part of innovative projects that make a real impact on global customers.
- Qualifications: Pursuing a degree in Computer Science or related field; AI application experience preferred.
The predicted salary is between 60000 - 80000 £ per year.
In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.
Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: London, UK
About the Department
The Global Customer Services (GCS) team is the heartbeat of Cloudflare’s post-sales ecosystem. While our Customer Support engineers handle the "break-fix," GCE (Customer Engineering and Professional Services) owns the customer journey. Our mission is to empower customers globally through proactive guidance and expert services to accelerate their time to value and business outcomes. We are responsible for driving product adoption, architecting complex deployments, and ensuring our customers obtain maximum value from the Cloudflare platform.
About the Role
The AI Builder Intern will support the Global Customer Services team by assisting with foundational developer platform tasks and contributing to projects that enable customers to successfully build and deploy on Cloudflare. This role provides hands‑on exposure to Cloudflare’s developer ecosystem while working alongside consultants and engineers who deliver technical solutions to customers. Through this role, you will gain hands‑on experience working with Cloudflare’s developer platform and edge services, exposure to how Professional Services and Customer Success teams deliver technical solutions for global customers, mentorship from experienced consultants and engineers, and real‑world experience contributing to projects that support customer adoption of Cloudflare technologies.
Responsibilities
- Design, develop, and deploy AI‑driven prototypes (using LLMs, RAG architectures, or predictive modeling) to automate manual workflows within the GCS ecosystem.
- Build out models to help automate future forecasting and resource planning.
- Work with APIs to integrate AI capabilities into our existing tech stack to provide real‑time solutions.
- Partner with our engineering to identify, clean, and structure high‑volume post‑sales data for model training and fine‑tuning.
- Refine and optimize system prompts and model parameters to ensure high‑quality, hallucination‑free outputs for internal advisory tools.
- Act as the technical translator, taking high‑level optimization ideas from GCS leadership and turning them into technical requirements and minimum viable products (MVPs).
- Contribute to internal knowledge bases and documentation to improve team efficiency and consistency.
- Create collateral to enable the team.
- Partner with GCS to join select customer‑facing sessions, capturing "voice of the customer" insights to ensure our AI roadmap directly addresses the challenges our customers face.
Skills & Qualifications
- Available for a full‑time, 12‑week internship, working from our London office 3‑5 days a week during the fall (Sept‑Dec).
- Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Software Engineering, Business or a related technical field.
- Experience building AI Agents and / or other applications leveraging AI.
- Familiarity with web development concepts, APIs, RAG, Git or developer platforms.
- Strong problem‑solving and analytical skills.
- Ability to learn quickly in a fast‑paced technical environment.
- Strong communication and collaboration skills to explain complex technical AI concepts to non‑technical stakeholders.
- Bonus points: Experience in a customer facing role.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large‑scale technology company. We’re a highly ambitious, large‑scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy‑centric public DNS resolver. This is available publicly for everyone to use - it’s the first consumer‑focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in‑person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e‑mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
AI Transformation Intern – Global Customer Engineering, Service Sales (Fall 2026) employer: CloudFlare
Cloudflare is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for aspiring AI professionals. Located in London, the company offers a dynamic work environment where interns can gain hands-on experience with cutting-edge technology while receiving mentorship from industry experts. With a strong commitment to employee growth and a mission-driven approach to building a better Internet, Cloudflare provides unique opportunities for meaningful contributions and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land AI Transformation Intern – Global Customer Engineering, Service Sales (Fall 2026)
✨Join Developer Communities!
Dive into online communities like GitHub or Stack Overflow. Contributing to open-source projects can really showcase your coding skills and catch the eye of hiring managers at companies like CloudFlare.
✨Attend Tech Meetups and Hackathons
Get your name out there by attending local tech meetups and hackathons. It's a perfect way to network with industry professionals and fellow interns, while also demonstrating your coding prowess in a collaborative setting.
✨Leverage University Career Services
Don't forget about your university's career services! They often have partnerships with companies like CloudFlare, and can help you access exclusive internship listings and workshops tailored for aspiring interns like us.
✨Show Off Your Work
Create a portfolio showcasing your coding projects on a platform like GitHub Pages or personal website. When applying for internships, we should link this to provide tangible proof of our skills and creativity, making us stand out to CloudFlare!
We think you need these skills to ace AI Transformation Intern – Global Customer Engineering, Service Sales (Fall 2026)
Some tips for your application 🫡
Show Off Your Side Projects:If you've got any side projects or contributions to open source, make sure to highlight them in your CV. We want to see what you can create! Include links to your GitHub or any relevant platforms to give us a taste of your coding style and skills.
Tailor Your CV for Software Engineering:Make your CV pop by tailoring it specifically for software engineering. List relevant programming languages, frameworks, and tools you’ve worked with, and showcase any tech stacks you're familiar with. This will help us quickly see how you fit into the CloudFlare team!
Let Your Passion Shine in Your Cover Letter:In your cover letter, don't just list your skills—tell us why you're passionate about software engineering! We love to see candidates who are eager to learn and grow, so share what excites you about this field and how a role at CloudFlare can help you on your journey.
Demonstrate Your Learning Mindset:As this is an internship, focus on your willingness to learn and adapt! We’re keen to see examples of how you’ve tackled challenges or learnt new skills in the past. Bring that eagerness to your application, showing us that you're ready to dive into a real-world software environment at CloudFlare!
How to prepare for a job interview at CloudFlare
✨Showcase Your Coding Skills
Since you're aiming for a software engineering internship, be ready to code on the spot or discuss your past projects. Brush up on your problem-solving skills, and practise coding challenges on platforms like LeetCode or HackerRank. We want to see how you approach problems and apply your knowledge, so having a few coding examples up your sleeve will definitely help!
✨Bring Your Portfolio to Life
Prepare a portfolio that highlights your coding projects—don't just list them! Be ready to explain your thought process, the technologies used, and any challenges you faced. It’s not just about the final product; we want to hear how you made it happen, so this narrative will show your depth of understanding and passion for software development.
✨Get Familiar with Technical Questions
Expect some technical questions or scenarios in the interview that assess your understanding of algorithms, data structures, and software design. Practise explaining your coding decisions clearly—it's less about getting the right answer and more about demonstrating your thought process and reasoning skills, which are crucial for growth in an internship.
✨Highlight Your Willingness to Learn
As an intern, your enthusiasm and eagerness to learn are key! During the interview, emphasise your willingness to tackle new challenges and pick up new skills. Companies like CloudFlare are often looking for candidates who can grow with them, so remind us why you're excited about opportunities to learn and contribute in a team environment.
