At a Glance
- Tasks: Design and develop AI-driven prototypes to enhance customer service workflows.
- Company: Join Cloudflare, a leader in building a better Internet with a vibrant culture.
- Benefits: Gain hands-on experience, mentorship, and work in a dynamic team environment.
- Other info: Work in London, collaborate with leaders, and contribute to meaningful customer solutions.
- Why this job: Be part of innovative projects that shape the future of technology and customer engagement.
- Qualifications: Pursuing a degree in MIS, Business Analytics, or related fields; AI application experience preferred.
The predicted salary is between 63000 - 77000 £ per year.
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.
The Global Customer Services (GCS) team is the heartbeat of Cloudflare’s post-sales ecosystem. Our mission is to empower customers globally through proactive guidance and expert services to accelerate their time to value and business outcomes. We are responsible for driving product adoption, architecting complex deployments, and ensuring our customers obtain maximum value from the Cloudflare platform.
The AI Innovation Intern will support the Professional Services team by assisting with foundational developer platform tasks and contributing to projects that enable the commercial practice to develop strategies and solutions for deeper market penetration. This role provides hands-on exposure to Cloudflare’s developer ecosystem while working alongside the Global Professional Services Commercial leadership to deliver customer outcomes and strategies.
Responsibilities:
- Build & Prototype: Design, develop, and deploy AI-driven prototypes to automate manual workflows within the GCS ecosystem.
- Tooling Integration: Work with APIs to integrate AI capabilities into our existing tech stack to provide real-time solutions.
- Data Wrangling: Partner with our Rev Ops/Sales Ops to identify, clean, and structure high-volume post-sales data for model training and fine-tuning.
- Prompt Engineering & Optimization: Refine and optimize system prompts and model parameters to ensure high-quality outputs for internal advisory tools.
- Collaboration: Act as the technical translator, taking high-level optimization ideas from GCS Commercial leadership and turning them into technical requirements and minimum viable products (MVPs).
- Customer engagement: Working alongside commercial leadership to present solutions to internal stakeholders to deliver external solutions for customer outcomes.
Skills & Qualifications:
- Currently pursuing a Bachelor’s or Master’s degree in Management Information Systems (MIS), Business Analytics, or a related technical field.
- Available for a full-time, 12-week internship, working from our London office 3-5 days a week during the fall (Sept-Dec).
- Be commercially minded and understand basic principles of a Vendor Sales business.
- Experience building AI Agents and/or other applications leveraging AI.
- Familiarity with web development concepts, APIs, RAG, Git or developer platforms.
- Strong problem-solving and analytical skills.
- Ability to learn quickly in a fast-paced technical environment.
- Strong communication and collaboration skills to explain complex technical AI concepts to non-technical stakeholders.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.
AI Innovation Intern – Service Sales (Fall 2026) employer: CloudFlare
Cloudflare is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for aspiring AI professionals. Located in London, the company offers a dynamic work environment where interns can gain hands-on experience with cutting-edge technology while receiving mentorship from industry experts. With a strong commitment to employee growth and a mission-driven approach to building a better Internet, Cloudflare provides unique opportunities for meaningful contributions and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land AI Innovation Intern – Service Sales (Fall 2026)
✨Join Developer Communities!
Dive into online communities like GitHub or Stack Overflow. Contributing to open-source projects can really showcase your coding skills and catch the eye of hiring managers at companies like CloudFlare.
✨Attend Tech Meetups and Hackathons
Get your name out there by attending local tech meetups and hackathons. It's a perfect way to network with industry professionals and fellow interns, while also demonstrating your coding prowess in a collaborative setting.
✨Leverage University Career Services
Don't forget about your university's career services! They often have partnerships with companies like CloudFlare, and can help you access exclusive internship listings and workshops tailored for aspiring interns like us.
✨Show Off Your Work
Create a portfolio showcasing your coding projects on a platform like GitHub Pages or personal website. When applying for internships, we should link this to provide tangible proof of our skills and creativity, making us stand out to CloudFlare!
We think you need these skills to ace AI Innovation Intern – Service Sales (Fall 2026)
Some tips for your application 🫡
Show Off Your Side Projects:If you've got any side projects or contributions to open source, make sure to highlight them in your CV. We want to see what you can create! Include links to your GitHub or any relevant platforms to give us a taste of your coding style and skills.
Tailor Your CV for Software Engineering:Make your CV pop by tailoring it specifically for software engineering. List relevant programming languages, frameworks, and tools you’ve worked with, and showcase any tech stacks you're familiar with. This will help us quickly see how you fit into the CloudFlare team!
Let Your Passion Shine in Your Cover Letter:In your cover letter, don't just list your skills—tell us why you're passionate about software engineering! We love to see candidates who are eager to learn and grow, so share what excites you about this field and how a role at CloudFlare can help you on your journey.
Demonstrate Your Learning Mindset:As this is an internship, focus on your willingness to learn and adapt! We’re keen to see examples of how you’ve tackled challenges or learnt new skills in the past. Bring that eagerness to your application, showing us that you're ready to dive into a real-world software environment at CloudFlare!
How to prepare for a job interview at CloudFlare
✨Showcase Your Coding Skills
Since you're aiming for a software engineering internship, be ready to code on the spot or discuss your past projects. Brush up on your problem-solving skills, and practise coding challenges on platforms like LeetCode or HackerRank. We want to see how you approach problems and apply your knowledge, so having a few coding examples up your sleeve will definitely help!
✨Bring Your Portfolio to Life
Prepare a portfolio that highlights your coding projects—don't just list them! Be ready to explain your thought process, the technologies used, and any challenges you faced. It’s not just about the final product; we want to hear how you made it happen, so this narrative will show your depth of understanding and passion for software development.
✨Get Familiar with Technical Questions
Expect some technical questions or scenarios in the interview that assess your understanding of algorithms, data structures, and software design. Practise explaining your coding decisions clearly—it's less about getting the right answer and more about demonstrating your thought process and reasoning skills, which are crucial for growth in an internship.
✨Highlight Your Willingness to Learn
As an intern, your enthusiasm and eagerness to learn are key! During the interview, emphasise your willingness to tackle new challenges and pick up new skills. Companies like CloudFlare are often looking for candidates who can grow with them, so remind us why you're excited about opportunities to learn and contribute in a team environment.
