Cloudflare is seeking a Customer Experience Manager in London to own the post-sale journey from onboarding through renewal, ensuring retention and growth. You will partner with Sales and other teams to articulate ROI, manage forecasts, and drive renewals while embedding AI-driven optimization into daily workflows to accelerate outcomes.
The role requires 3+ years in customer success or account management, experience with SaaS retention, and a strong foundation in networking and security
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AI-Driven Renewal & Growth Manager employer: Cloudflare
Cloudflare is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among talented engineers. With a strong emphasis on employee growth, you will have access to cutting-edge technologies and the opportunity to contribute to a globally impactful distributed database system, all while enjoying the benefits of a supportive and inclusive environment in a fast-paced industry.
