Cloudflare, Inc. in London or Lisbon is seeking a Customer Experience Manager who will own the post-sale journey from onboarding through renewal, acting as a trusted advisor and owner of the account.
You will partner with Sales to forecast, manage renewals, minimize churn, and embed AI-driven processes to automate tasks and unlock upsell opportunities while delivering measurable business value.
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Renewals & Customer Experience Manager (Dutch/Swedish) employer: Cloudflare, Inc.
Cloudflare is an exceptional employer, offering a dynamic work environment in London where innovation and collaboration thrive. Employees benefit from a culture that prioritises curiosity and continuous improvement, alongside opportunities for professional growth within a leading-edge technology firm. With a focus on meaningful contributions to internet security, team members are empowered to tackle complex challenges while enjoying the support of a diverse and inclusive workplace.
