Cloudflare, Inc. seeks a Customer Experience Manager fluent in French and Spanish or Portuguese to own the post-sale customer journey, including onboarding, renewals, and upsell opportunities across EMEA.
This hybrid role can be based in Lisbon or London, collaborating with Sales and Product teams to optimize retention and revenue. You’ll apply AI-driven insights to improve customer outcomes, develop long-term success plans, and lead renewal negotiations while delivering measurable ROI for
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Customer Experience Manager — French & Portuguese employer: Cloudflare, Inc.
Cloudflare is an exceptional employer, offering a dynamic work environment in London where innovation and collaboration thrive. Employees benefit from a culture that prioritises curiosity and continuous improvement, alongside opportunities for professional growth within a leading-edge technology firm. With a focus on meaningful contributions to internet security, team members are empowered to tackle complex challenges while enjoying the support of a diverse and inclusive workplace.
