Cloudbox is seeking an experienced Support and Systems Engineer to support high profile customers in London and globally. The role is office based in central London (approx 80% on-site) and requires strong communication to collaborate with the global Cloudbox technical team located in London, America and South Africa.
You will manage tickets end-to-end, provide initial assessment and first-time resolution, assist with onboarding and migrations, and ensure SLA adherence while helping to improve
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