At a Glance
- Tasks: Lead a team to enhance onboarding for mid-market customers in hospitality technology.
- Company: Join Cloudbeds, a leader in hospitality tech with a focus on customer experience.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on continuous improvement and collaboration.
- Why this job: Make a significant impact on customer success and improve onboarding processes.
- Qualifications: 7+ years in hospitality tech and strong leadership skills required.
The predicted salary is between 80000 - 120000 £ per year.
Cloudbeds is seeking a Global Director, Mid-Market Onboarding to enhance the onboarding experience for their mid-market customers.
With over 7 years of experience in hospitality technology, candidates will lead a dedicated team, focusing on high-quality onboarding and continuous improvement.
This role emphasizes deep understanding of hotel operations and effective cross-functional collaboration to ensure a seamless transition for customers.
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We think you need these skills to ace Global Director, Mid-Market Onboarding — Remote & Scalable Impact
Onboarding Experience
Hospitality Technology
Team Leadership
Continuous Improvement
Hotel Operations Knowledge
Cross-Functional Collaboration
Customer Transition Management
