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For Companies At a Glance
- Tasks: Lead workshops, analyse processes, and enhance client experiences for smooth business growth.
- Company: Cloud9, a vibrant tech company focused on innovation and collaboration.
- Benefits: Competitive salary, private medical insurance, and fun team-building days.
- Why this job: Shape real impact while tackling meaningful challenges with forward-thinking clients.
- Qualifications: Experience as a Business Analyst and strong communication skills.
- Other info: Join a supportive environment with great career growth opportunities.
The predicted salary is between 35000 - 42000 £ per year.
We are scaling fast at Cloud9 and seeking an experienced Business Analyst to support the successful design and execution of new processes and systems within the business to enable our smooth growth. There will be the opportunity following a refresh of our own internal systems and processes to work on client projects. You will work closely with all department heads to support the optimisation of our processes and enhance the end-to-end client experience.
This is a hands-on role, ideal for someone who loves getting under the skin of complex business problems, facilitating workshops, and executing on strategic projects that deliver a business\’s ability to scale.
What You’ll Be Doing
- Lead and facilitate discovery workshops, interviews, and analysis to gather, document, and prioritise business requirements for improvements in processes and deliver supporting systems.
- Translate business needs into clearly documented functional documentation, including user stories, use cases, process flows, and data models.
- When required, collaborate with consultants to ensure solutions align with business requirements that are scalable, usable, and cost-effective.
- Support change request analysis, impact assessments, and solution re-design in collaboration with the delivery team.
- Conduct gap analysis between current and desired states, identifying opportunities for improvement and automation and improvements for our customer experience.
- Assist in planning and running user testing and acceptance sessions, ensuring solutions meet user and business needs.
- Provide training and support materials for end users, ensuring smooth adoption of new functionality.
- Managing change and embedding this to achieve desired outcomes and ROI
- Act as a key liaison between business stakeholders and technical teams, maintaining clear communication and alignment throughout the project lifecycle.
- Ensure playbooks across the business are kept up to date.
What You’ll Bring
- Proven experience as a Business Analyst in technology or digital transformation projects.
- Strong skills in requirements elicitation, business process mapping, and stakeholder management.
- The ability to translate complex business challenges into structured documentation that informs solution design.
- Great written and analytical skills.
- Experience working with delivery frameworks such as Agile, Waterfall, or hybrid models.
- Strong interpersonal and communication skills, you build trust quickly and keep people informed.
- A passion for continuous improvement and helping teams and clients work smarter.
- Confidence facilitating workshops and presenting findings to both technical and non-technical audiences.
What We Bring to the Table
Career growth – Learning opportunities, training, and exposure to diverse projects to stretch your skills. We even dedicate one whole day a month for the team to have fun together, team-building learning day!
A purpose and values-led culture – We show up with lovability, positivity, impact, dependability, and curiosity every day. Our purpose is to create and develop talent.
Friendly vibes – A supportive, collaborative environment where people genuinely care about each other.
Great benefits – Vitality private dental and medical insurance.
Brighton-based perks – A vibrant office in the heart of the Lanes, ping pong matches, regular socials, and a dog-friendly policy.
Why You’ll Love It Here
At Cloud9, you won’t just deliver solutions, you’ll shape real impact. You’ll work with forward-thinking clients, tackle meaningful challenges, and grow in a team that values your voice, expertise, and development every step of the way.
If You’re Not Sure You Tick Every Box…
That’s okay! We know that not everyone’s career path is the same, and you might bring something unique to the team that we didn’t even know we needed. If you’re excited about this role and our values resonate with you, please don’t hesitate to apply, we’d love to hear from you.
Salary
Total pay starting at £35,000, dependent on experience and level of client billable experience.
Benefits:
- Company pension
- Cycle to work scheme
- Free flu jabs
- Free or subsidised travel
- Private dental insurance
- Private medical insurance
- Sick pay
Job type: Full-time.
Work Location: In person.
Business Analyst employer: Cloud9
Contact Detail:
Cloud9 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings at Cloud9 or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common Business Analyst questions. Think about how you’d tackle complex business problems and be ready to share examples of your past experiences that showcase your skills.
✨Tip Number 3
Show off your passion for continuous improvement! During interviews, highlight how you've helped teams work smarter and how you can bring that same energy to Cloud9's projects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Cloud9 family.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Analyst role. Highlight your experience in technology or digital transformation projects, and showcase how your skills align with the job description. We want to see how you can bring value to our team!
Show Off Your Skills: Don’t hold back on demonstrating your strong written and analytical skills. Use clear examples of how you've translated complex business challenges into structured documentation. This is your chance to shine, so let us know how you’ve tackled similar problems in the past!
Be Personable: We love a friendly vibe at Cloud9! When writing your application, let your personality come through. Share your passion for continuous improvement and how you build trust with stakeholders. We’re looking for someone who fits well with our culture, so don’t be shy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Cloud9. We can’t wait to hear from you!
How to prepare for a job interview at Cloud9
✨Know Your Business Analysis Basics
Brush up on your core business analysis skills, especially around requirements elicitation and process mapping. Be ready to discuss how you've applied these in past roles, as this will show your practical experience and understanding of the job.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think of specific examples where you facilitated workshops or conducted gap analyses, and be prepared to explain your thought process and the outcomes.
✨Showcase Your Communication Skills
Since you'll be liaising between technical teams and stakeholders, demonstrate your strong communication skills during the interview. Practice explaining complex concepts in simple terms, and highlight any experience you have presenting findings to diverse audiences.
✨Align with Cloud9's Values
Familiarise yourself with Cloud9's culture and values. During the interview, express how your personal values align with theirs, particularly around continuous improvement and collaboration. This will help you stand out as a candidate who fits well within their team.