At a Glance
- Tasks: Lead workshops, analyse processes, and enhance client experiences for smooth business growth.
- Company: Cloud9, a vibrant tech company focused on innovation and collaboration.
- Benefits: Competitive salary, private health insurance, and fun team-building days.
- Other info: Join a supportive team in a lively Brighton office with great perks.
- Why this job: Make a real impact while working with forward-thinking clients and diverse projects.
- Qualifications: Experience as a Business Analyst and strong communication skills.
The predicted salary is between 35000 - 42000 £ per year.
We are scaling fast at Cloud9 and seeking an experienced Business Analyst to support the successful design and execution of new processes and systems within the business to enable our smooth growth. There will be the opportunity following a refresh of our own internal systems and processes to work on client projects. You will work closely with all department heads to support the optimisation of our processes and enhance the end-to-end client experience.
This is a hands-on role, ideal for someone who loves getting under the skin of complex business problems, facilitating workshops, and executing on strategic projects that deliver a business's ability to scale.
What You’ll Be Doing
- Lead and facilitate discovery workshops , interviews, and analysis to gather, document, and prioritise business requirements for improvements in processes and deliver supporting systems.
- Translate business needs into clearly documented functional documentation , including user stories, use cases, process flows, and data models.
- When required, collaborate with consultants to ensure solutions align with business requirements that are scalable, usable, and cost-effective.
- Support change request analysis, impact assessments, and solution re-design in collaboration with the delivery team.
- Conduct gap analysis between current and desired states, identifying opportunities for improvement and automation and improvements for our customer experience.
- Assist in planning and running user testing and acceptance sessions , ensuring solutions meet user and business needs.
- Provide training and support materials for end users, ensuring smooth adoption of new functionality.
- Managing change and embedding this to achieve desired outcomes and ROI
- Act as a key liaison between business stakeholders and technical teams, maintaining clear communication and alignment throughout the project lifecycle.
- Ensure playbooks across the business are kept up to date.
What You’ll Bring
- Proven experience as a Business Analyst in technology or digital transformation projects.
- Strong skills in requirements elicitation, business process mapping , and stakeholder management.
- The ability to translate complex business challenges into structured documentation that informs solution design.
- Great written and analytical skills.
- Experience working with delivery frameworks such as Agile, Waterfall, or hybrid models .
- Strong interpersonal and communication skills, you build trust quickly and keep people informed.
- A passion for continuous improvement and helping teams and clients work smarter.
- Confidence facilitating workshops and presenting findings to both technical and non-technical audiences.
What We Bring to the Table
Career growth – Learning opportunities, training, and exposure to diverse projects to stretch your skills. We even dedicate one whole day a month for the team to have fun together, team-building learning day!
A purpose and values-led culture – We show up with lovability, positivity, impact, dependability, and curiosity every day. Our purpose is to create and develop talent.
Friendly vibes – A supportive, collaborative environment where people genuinely care about each other.
Great benefits – Vitality private dental and medical insurance.
Brighton-based perks – A vibrant office in the heart of the Lanes, ping pong matches, regular socials, and a dog-friendly policy.
Why You’ll Love It Here
At Cloud9, you won’t just deliver solutions, you’ll shape real impact. You’ll work with forward-thinking clients, tackle meaningful challenges, and grow in a team that values your voice, expertise, and development every step of the way.
If You’re Not Sure You Tick Every Box…
That’s okay! We know that not everyone’s career path is the same, and you might bring something unique to the team that we didn’t even know we needed. If you’re excited about this role and our values resonate with you, please don’t hesitate to apply, we’d love to hear from you.
Salary
Total pay starting at £35,000, dependent on experience and level of client billable experience.
Benefits:
- Company pension
- Cycle to work scheme
- Free flu jabs
- Free or subsidised travel
- Private dental insurance
- Private medical insurance
- Sick pay
Job type: Full-time.
Work Location: In person.
Business Analyst in Brighton employer: Cloud9
At Cloud9, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture in the heart of Brighton. Our commitment to employee growth is evident through diverse training opportunities and dedicated team-building days, ensuring that you not only contribute to meaningful projects but also thrive personally and professionally. With great benefits like private medical insurance and a dog-friendly office, we foster an environment where collaboration and positivity lead to impactful outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst in Brighton
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings at Cloud9 or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Cloud9’s values and recent projects. Be ready to discuss how your experience as a Business Analyst aligns with their mission and how you can contribute to their growth.
✨Tip Number 3
Show off your skills! If you’ve worked on relevant projects, bring examples to the table during interviews. Demonstrating your ability to tackle complex business problems will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Cloud9 team.
We think you need these skills to ace Business Analyst in Brighton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Business Analyst role. Highlight your experience with requirements elicitation and process mapping, and don’t forget to sprinkle in some examples of how you've tackled complex business problems.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your skills align with our values. Share specific experiences that showcase your ability to facilitate workshops and improve processes.
Showcase Your Analytical Skills:We love a good problem solver! In your application, include examples of how you've conducted gap analyses or translated business needs into functional documentation. This will help us see your analytical prowess in action.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Cloud9
✨Know Your Business Analysis Basics
Before heading into the interview, brush up on your business analysis fundamentals. Be ready to discuss your experience with requirements elicitation, process mapping, and stakeholder management. This will show that you understand the core responsibilities of the role and can hit the ground running.
✨Prepare for Scenario Questions
Expect to face scenario-based questions where you'll need to demonstrate how you've tackled complex business problems in the past. Think of specific examples where you facilitated workshops or conducted gap analyses, and be prepared to explain your thought process and the outcomes.
✨Showcase Your Communication Skills
As a Business Analyst, strong communication is key. During the interview, practice articulating your thoughts clearly and confidently. You might be asked to present findings or explain technical concepts to non-technical audiences, so make sure you can convey your ideas effectively.
✨Align with Cloud9's Values
Familiarise yourself with Cloud9's culture and values. They appreciate positivity, curiosity, and dependability. During the interview, weave these values into your responses to demonstrate that you're not just a fit for the role, but also for the company culture.
