Lead Consultant in Brighton

We hire people who take ownership, care deeply about doing exceptional work that creates impact, and help raise the standards of those around them. At Cloud9, we believe great teams are built from people who care deeply about the quality and impact of their work and the success of those around them. That’s why we look for A-players who hold themselves to high standards and take pride in delivering great work and look for ways to create better outcomes for clients, support their colleagues, and raise the performance of the team around them. Great work here is rarely done alone. The people who thrive at Cloud9 collaborate, share knowledge, support their teammates and care about the success of the whole team. We invest heavily in creating a positive, supportive environment where people can grow and do work they’re proud of. In return, we look for individuals who bring commitment, ownership and a genuine desire to contribute. If you’re someone who enjoys being surrounded by high-performing ambitious teammates, takes pride in doing great work, and wants to make a meaningful impact, you’ll likely feel at home here. If you’re mainly looking for a role where expectations are low, effort is optional, or doing the minimum is enough, this probably isn’t the right environment for you.

What You’ll Be Doing

• Lead end-to-end Business Central engagements - Serve as the hands-on Lead Consultant across strategic and tactical Business Central projects, taking ownership from discovery through to go-live and hypercare.
• Drive solution design & architecture - Translate complex business requirements into scalable, best-practice Business Central solutions that are user-centric and commercially sound.
• Lead workshops & requirements gathering - Facilitate discovery sessions, process mapping workshops, data modelling sessions, and design reviews across finance, operations, supply chain, and reporting.
• Oversee build, testing & deployment - Remain hands-on in configuration and solution build, while overseeing customisations, integrations, extensions, and deployment best practices.
• Ensure delivery excellence - Maintain high-quality outputs, ensuring adherence to scope, contractual obligations, KPIs, timelines, budget, and billable utilisation targets.
• Mentor and elevate the team - Act as a mentor to junior consultants, driving capability development, quality standards, and adoption of best practices across the Business Central delivery team.
• Act as a trusted advisor - Build strong stakeholder relationships at all levels, aligning delivered solutions with strategic objectives and ensuring clients see real return on investment.
• Support pre-sales engagements - Provide technical expertise during scoping, proposal input, RFP responses, and solution demonstrations. Draft change request scopes and contribute to product catalogue offerings.
• Collaborate across teams - Work closely with PMO, Sales, CST, and other practice leads to ensure seamless delivery and smooth handovers into support.
• Champion innovation & improvement - Stay up to date with Microsoft Business Central roadmap updates, licensing changes, and Copilot enhancements. Lead the creation of reusable assets, templates, and IP to accelerate future delivery.
• Support lifecycle management & best practice - Ensure strong governance across ALM, release management, testing processes, and deployment standards.

What You’ll Have

• Deep Business Central expertise - Extensive hands-on experience implementing Microsoft Dynamics 365 Business Central across multiple industries and functional areas.
• Strong ERP functional knowledge - Solid understanding of finance, operations, inventory, supply chain, and reporting processes, and how they translate into ERP configuration.
• Solution design experience - Proven experience delivering end-to-end ERP solutions, including data modelling, workflows, integrations, and automation.
• Power Platform awareness - Good working knowledge of Power Platform capabilities (Power Apps, Power Automate, Power BI) and how they enhance Business Central solutions.
• Leadership & mentoring experience - Demonstrated ability to lead projects, mentor consultants, and elevate team standards.
• ALM & deployment knowledge - Experience with application lifecycle management and structured release processes.
• Strong stakeholder management skills - Comfortable engaging senior stakeholders and facilitating strategic conversations.
• Excellent communication skills - Clear, confident, and capable of translating technical detail into business value.
• Commercial awareness - Understanding of scope control, change requests, project profitability, and client satisfaction metrics.
• Commitment to continuous learning - Maintain and renew relevant Microsoft certifications and contribute to team knowledge‑sharing.

Our Values:

• Lovability: we lead with kindness, authenticity, and a genuine desire to make people feel valued.
• Positivity: we embrace challenges with energy, optimism, and a solutions-focused mindset.
• Impact: we take pride in delivering real results and adding meaningful value at every step.
• Dependability: we’re reliable, consistent, and accountable to our clients and to each other.
• Curiosity: we’re lifelong learners who love asking questions, exploring new ideas, and growing together.

What We Bring to the Table:

• Earning potential – competitive salary and commission package.
• Career growth – Training, exposure to diverse clients, and monthly team learning days.
• A values-led culture – Lovability, positivity, impact, dependability, and curiosity are at the core of everything we do.
• Supportive environment – Friendly, collaborative, and genuinely people-first.
• Great benefits – Unlimited unpaid leave, Vitality healthcare, Perbox rewards, and more.
• Brighton perks – Office in the Lanes, ping pong battles, regular socials, and dog-friendly vibes.
• Flexibility - We pride ourselves on being a flexible employer and will consider other working arrangements, e.g. days in the office.

Why You’ll Love It Here:

At Cloud9, you won’t just be “closing deals”, you’ll be enabling transformation. We celebrate growth, encourage new ideas, and genuinely care about each other’s success. You’ll be empowered to do your best work, be your full self, and shape the future of our clients and our company.

Not 100% Sure You Tick Every Box? That’s totally fine. We believe the best people don’t always come wrapped in a perfect checklist. If this sounds like your kind of role and you think you’d bring great energy and skills to the team, we want to hear from you.