Account Manager
Company: Cloud21
Hours: Full-time, 37.5 hours per week
Location: West Malling, ME19 4YU
Working pattern: Hybrid - 2 days remote
Job type: Permanent
Posting date: 5 Oct 2026
Closing date: 19 Oct 2026
Salary: £40,000 – £75,000 (DOE)
Perks & Benefits:
- Hybrid – Up to 50% travel, including but not limited to: our Head Office in West Malling, Kent, as well as business meetings or client sites across the UK and Ireland, as required for the fulfilment of the role.
- Prepare for retirement – we match employee pension contributions up to 6% based on length of service and offer a salary sacrifice option.
- Health and wellbeing – company sick pay, and comprehensive options for health, dental and vision coverage, access to an employee assistance programme, internal wellbeing champions to promote and support health and wellbeing, and life assurance.
- Enhanced annual leave – 25 days FTE increasing to 30 FTE based on length of service, plus the flexibility to buy or sell.
- Enhanced family leave – maternity leave – 13 weeks full pay/13 weeks half pay, and paternity leave – 2 weeks full pay.
- Giving Something Back – We offer a volunteering day (pro-rated based on working hours) and access to a volunteering platform, enabling you to get involved in community support initiatives.
Find out more here: Transforming Healthcare Together (cloud21.net)
How you will contribute
As an Account Manager you will have extensive experience of client relationship management and business development within the healthcare sector, focused on digital transformation across the NHS and healthcare organisations.
You will demonstrate sector expertise and advisory capabilities, understanding the complex strategic challenges facing healthcare leaders whilst articulating Cloud21's breadth of consulting services and thought leadership to C-suite executives and senior stakeholders.
As a trusted advisor and relationship manager, you will apply your experience to extend and develop strategic partnerships with existing clients while identifying new engagement opportunities. Working closely with our delivery leaders and teams, you will cultivate long-term client relationships that drive sustainable growth and position Cloud21 as the preferred strategic partner for healthcare digital transformation.
Life at Cloud21
We are a values-driven company, and our values are the intrinsic drivers for every decision we make. They inspire our interactions with each other and with the health and care organisations we work with, as they care for their communities.
Our values:
Respect Every Person
Act with Integrity
Strive for Better
Embrace Change
Deliver as a Team
At Cloud21, we also actively encourage our people to learn and develop, and we support them throughout their career path development with us.
Company overview
We are Cloud21, the digital healthcare consulting and services company delivering integrated solutions that help health and care organisations transform healthcare.
We are part of Tegria, a global healthcare consulting services company. Our combined team of more than 1,500 professionals brings unmatched healthcare experience and deep technology expertise to drive meaningful change for 650+ clients served across North America and Europe.
We are Transforming Healthcare Together.
Diversity and inclusion
We are committed to building a diverse and inclusive workforce where everyone feels valued and empowered to thrive. We welcome applications from individuals of all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, or any other characteristic.
If you require any reasonable adjustments during the recruitment process, please let us know or, if you have any questions about how your experience and qualifications align with the role before applying, feel free to get in touch with us (recruitment@cloud21.net).
By applying for a role with us, you acknowledge that you have read and understood the relevant section of our Privacy Policy (cloud21.net/privacy-policy), which explains how we collect, use, and protect your personal data in relation to our engagement with us - whether as a candidate or a contractor.
Proud member of the Disability Confident employer scheme
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