Workday Systems Manager

We are partnering with a leading organisation to recruit a Workday Systems Manager to join their IT Operations team.

Role Overview:

• Work closely with teams across Technology, HR, and Finance to ensure that the Workday platform continues to support strategic and operational goals.
• Identify and prioritise enhancement opportunities by gathering cross-functional input, and oversee the delivery of updates and improvements through agile delivery cycles, ensuring they are completed within agreed timelines and budgets.
• Oversee the full lifecycle of Workday functionality (spanning deployment, setup, enhancement, and support) by partnering with relevant business units to gather technical requirements, develop configuration plans, and deliver scalable solutions.
• Promote a strong engineering culture through the implementation of structured development practices, including adherence to coding guidelines, rigorous testing protocols, and clear documentation.
• Embed continuous learning practices through retrospectives and process reviews.
• Maintain awareness of data protection principles such as GDPR and embed them in development work.
• Track and report on the performance, usage, and compliance posture of the Workday environment, taking a proactive approach to issue detection and platform optimisation.
• Develop and maintain detailed internal documentation relating to Workday processes, configurations, and automated workflows to support transparency and future scalability.
• Lead resolution efforts for complex system issues, applying advanced troubleshooting methods and root cause analysis to ensure lasting solutions and service reliability.

Key Requirements:

• Proven experience aligning Workday functionality with broader organisational and IT strategies by gathering business requirements and coordinating cross-functional collaboration across HR, Finance, and Technology.
• Strong track record of managing continuous improvements within Workday, using agile methodologies to deliver enhancements and configurations on time and within resource constraints.
• Hands-on experience with the implementation, maintenance, and optimisation of Workday modules, including the ability to interpret business processes and translate them into scalable technical solutions.
• Deep understanding of structured development practices, including version control, code quality standards, test planning, and clear technical documentation, with an ongoing commitment to process improvement and operational excellence.
• Working knowledge of compliance and governance frameworks such as GDPR, with the ability to assess and manage risk within a cloud-based HR/Finance application ecosystem.
• Ability to monitor Workday system performance, ensure effective usage, and maintain platform reliability through proactive management and health checks.
• Skilled in developing and maintaining comprehensive technical documentation, process maps, and support materials to guide internal teams and end users.
• Capable of diagnosing and resolving complex Workday-related issues, performing in-depth root cause analysis, and driving continuous service enhancement.

This position offers a unique opportunity to play a critical role in the organisation’s ERP system strategy. If you are an experienced Workday Senior Developer/Technology Lead looking to grow your career in a supportive and challenging environment, we welcome your application.