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For Companies At a Glance
- Tasks: Shape and enhance the HR systems experience for colleagues, focusing on user-friendly content.
- Company: Join a well-known employer committed to transforming HR processes across Europe.
- Benefits: Enjoy a competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Be part of a transformative project that directly impacts colleague engagement and satisfaction.
- Qualifications: Strong writing skills and understanding of HR practices are essential; UX knowledge is a bonus.
- Other info: This role offers a blend of creativity and collaboration in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: Bedfordshire (3 days in office)
Employment Type: Permanent or FTC
Salary: Up to £50,000
Role Overview
We’re supporting a well-known employer in sourcing an HR Systems User Experience Analyst to help shape and enhance the colleague-facing experience within their HR systems, with a strong focus on Workday. In this content-led and user-centric role, you’ll lead the creation, review, and governance of all colleague-facing materials; ranging from system help text to knowledge articles and key communications. You’ll collaborate with HR, IT, Legal, and Internal Comms teams to ensure the HR self-service experience is intuitive, clear, and compliant across a diverse European workforce. This position sits at the intersection of HR systems, change, and digital communications, and will be integral to a large-scale transformation project early in your tenure. Your input will directly shape how colleagues engage with digital HR processes, policies, and guidance.
Key Responsibilities
- Lead the creation and ongoing management of clear, helpful, and compliant system content (e.g. help text, user guides, system messages)
- Work closely with cross-functional teams to identify friction points and simplify the colleague experience
- Ensure content aligns with HR policies, European employment regulations, and accessibility best practices
- Translate complex HR processes into easy-to-understand digital guidance
- Apply user personas, feedback, and data insights to improve the end-to-end HR system journey
- Support internal HR change programmes with well-structured and user-focused communications
- Act as a key contributor to system rollout and transformation initiatives, ensuring clarity and usability are prioritised
- Advocate for intuitive system design and inclusive communication throughout the colleague journey
Key Requirements
- Strong ability to create clear, engaging, and helpful content for digital HR systems, especially Workday
- Experience translating complex policies or workflows into simple, user-friendly language
- Understanding of HR practices, European employment law, and digital self-service models
- Proficiency working with cross-functional teams, particularly in HR, IT, Legal, and Communications
- Strong communication and copywriting skills, with high attention to detail
- Ability to manage multiple tasks and shifting priorities in a fast-paced environment
- Experience using data insights and feedback to improve user experience
- Familiarity with user journey mapping, personas, or UX principles is a plus
- A proactive, collaborative approach and a genuine focus on quality and continuous improvement
HR Systems User Experience Analyst employer: Cloud2 Consult
Contact Detail:
Cloud2 Consult Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Systems User Experience Analyst
✨Tip Number 1
Familiarise yourself with Workday and its functionalities. Understanding the platform will not only help you in interviews but also demonstrate your commitment to enhancing user experience within HR systems.
✨Tip Number 2
Network with professionals in HR and UX fields, especially those who have experience with digital HR transformations. Engaging with them can provide insights into best practices and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved user experiences in previous roles. Highlighting your ability to translate complex information into user-friendly content will be crucial.
✨Tip Number 4
Stay updated on European employment regulations and accessibility best practices. Showing that you are knowledgeable about these areas will set you apart as a candidate who understands the compliance aspects of HR systems.
We think you need these skills to ace HR Systems User Experience Analyst
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the HR Systems User Experience Analyst position. Tailor your application to highlight how your skills and experiences align with the key responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Your cover letter should not only express your interest in the role but also demonstrate your understanding of HR systems and user experience. Use specific examples from your past work that showcase your ability to create clear and engaging content, particularly in digital environments like Workday.
Highlight Relevant Experience: In your CV, focus on your experience with HR practices, digital self-service models, and any familiarity with user journey mapping or UX principles. Be sure to include quantifiable achievements that illustrate your impact in previous roles, especially those related to improving user experience.
Proofread and Edit: Before submitting your application, take the time to proofread and edit your documents. Ensure there are no spelling or grammatical errors, as attention to detail is crucial for this role. A polished application reflects your professionalism and commitment to quality.
How to prepare for a job interview at Cloud2 Consult
✨Showcase Your Content Creation Skills
Prepare examples of your previous work where you've created clear and engaging content for digital platforms. Be ready to discuss how you approached translating complex information into user-friendly language, especially in HR contexts.
✨Understand the User Experience
Familiarise yourself with user journey mapping and UX principles. During the interview, demonstrate your understanding of how to enhance the colleague experience by discussing specific strategies you've used to identify and resolve friction points.
✨Highlight Cross-Functional Collaboration
Be prepared to talk about your experience working with diverse teams, such as HR, IT, and Legal. Share examples of how you've successfully collaborated to ensure compliance and clarity in communications, showcasing your ability to manage multiple stakeholders.
✨Demonstrate Your Proactive Approach
Employers value candidates who take initiative. Discuss instances where you've proactively identified areas for improvement in HR systems or processes, and how your actions led to positive changes in user experience or content quality.
