At a Glance
- Tasks: Keep our student accommodation sparkling clean and welcoming for all residents.
- Company: Join Cloud Student Homes, a leader in student accommodation across England.
- Benefits: Earn £12.71 per hour with flexible 20-hour work weeks and mileage covered.
- Other info: Enjoy a dynamic work environment with opportunities to grow and develop your skills.
- Why this job: Make a positive impact on students' lives by ensuring their living spaces are tidy and comfortable.
- Qualifications: Experience in housekeeping or hospitality, with a keen eye for detail and customer service skills.
The predicted salary is between 25000 - 27000 £ per year.
Location: Sheffield, Cloud Student Homes, UK
Reporting: Accommodation Manager
Hours of Work: 20 hours per week
Salary: £12.71 per hour
Introduction: Cloud Student Homes is a national provider of Purpose-Built Student Accommodation in England. We focus on providing our students with more than ‘just’ their accommodation, providing the safety, security and social aspect of University life. The Housekeeper role is essential to a fully functioning team, in the provision of outstanding cleanliness and upkeep within our student accommodation sites. The role may require you to work in one site or across several student accommodation sites.
Main Responsibilities and functions:
- To assist in ensuring the building/s are clean and orderly for guests, maintaining the highest standards across all rooms, suites, common rooms, hallways, outdoor areas and entrances.
- Perform a variety of cleaning activities such as (not a fully inclusive list):
- sweeping, mopping, dusting, polishing and vacuuming.
- cleaning kitchens including work surfaces, ovens, hobs and fridges.
- cleaning bathrooms including wash basins, showers, tiles and toilets.
Requirements:
- Previous experience as a Housekeeper in hospitality venues with accommodation or student accommodation – the ability to deal with a fast-paced environment with a high number of check-ins and check-outs.
- Ability to work with little supervision and maintain a high level of performance.
- Customer oriented and good communication experience, ensuring every interaction is positive and helps enhance the student experience.
- Working quickly without compromising quality.
- Integrity and attention to detail.
- Driving licence and own car preferred if cleaning across more than one site (Mileage and expenses covered).
Compliance:
- Ensure adherence to policies and procedures in accordance with legislation and ANUK Accreditation Scheme.
- Ensure adherence of policies and procedures in accordance with necessary legislation, HMO compliance.
- Comply with Health and Safety working practice in accordance with the company’s policy.
General:
- Any other duties as may be required by the Management Team.
Housekeeper in Sheffield employer: Cloud Student Homes
Contact Detail:
Cloud Student Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper in Sheffield
✨Tip Number 1
Get to know the company culture! Before your interview, check out Cloud Student Homes' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housekeeping and customer service. Think about your past experiences and how they relate to the role. We want you to shine when discussing your skills!
✨Tip Number 3
Dress the part! Even though it’s a housekeeping role, showing up looking neat and professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent Cloud Student Homes well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Housekeeper in Sheffield
Some tips for your application 🫡
Show Your Cleaning Skills: When you’re writing your application, make sure to highlight any previous experience you have in housekeeping or similar roles. We want to see how you’ve maintained cleanliness and order in past jobs, so don’t hold back on the details!
Be Customer-Focused: Since this role is all about enhancing the student experience, it’s super important to showcase your customer service skills. Share examples of how you’ve dealt with requests or complaints in a positive way – we love a good story!
Attention to Detail is Key: We’re looking for someone who pays attention to the little things. In your application, mention specific instances where your attention to detail made a difference in your work. This could be anything from spotting a missed spot while cleaning to ensuring supplies were always stocked.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Cloud Student Homes
✨Know Your Cleaning Techniques
Brush up on your cleaning skills and techniques before the interview. Be ready to discuss specific methods you use for different areas, like kitchens and bathrooms. This shows that you take pride in your work and understand the importance of maintaining high standards.
✨Showcase Your Customer Service Skills
Since the role involves interacting with students, be prepared to share examples of how you've handled customer requests or complaints in the past. Highlight your ability to remain calm and professional, even in challenging situations, as this is key to enhancing the student experience.
✨Demonstrate Attention to Detail
During the interview, mention specific instances where your attention to detail made a difference in your previous roles. Whether it’s spotting a missed spot while cleaning or ensuring stock levels are maintained, showing that you care about the little things can set you apart.
✨Understand the Company Culture
Familiarise yourself with Cloud Student Homes' philosophy of providing more than just accommodation. Be ready to discuss how you can contribute to this ethos and support student welfare. Showing that you align with their values will make a strong impression.