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For Companies At a Glance
- Tasks: Lead strategic conversations and build relationships to drive customer success.
- Company: Join Cloud Software Group, a leading cloud solution provider with over 100 million users worldwide.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and innovation.
- Why this job: Make a real impact by helping customers succeed in the digital landscape.
- Qualifications: Strong strategic planning, relationship management, and communication skills required.
- Other info: Be part of a team that values passion for technology and encourages risk-taking.
The predicted salary is between 43200 - 72000 £ per year.
At Cloud Software Group (CSG), more than 100 million users around the world rely on our technologies to adapt, innovate, and lead in an increasingly complex digital environment. Operating across private, public, managed, and sovereign cloud environments, we empower organizations to evolve, compete, and succeed through our industry-leading software franchises spanning data, automation, insight, and collaboration.
The Account Development Manager (ADM) plays a business-critical role in driving customer success and maximizing the value of customer investments in CSG solutions. As an ADM, you will lead strategic conversations, build deep customer relationships, and align business objectives with CSG capabilities. Your focus will be on driving customer adoption, growth, and satisfaction through high-impact engagements with executives, partners, and internal stakeholders. This role offers the opportunity to leverage your strategic planning, sales acumen, and customer relationship experience to shape and deliver tailored solutions that achieve joint business outcomes.
Key Responsibilities- Customer Value Realization: Drive strategic conversations to align customer goals with their existing CSG entitlements, maximizing investment outcomes and value realization.
- Relationship Expansion: Build and strengthen relationships across customers, partners, and internal teams including executive stakeholders.
- Executive Engagement: Own and manage executive-level relationships, focusing on defining and delivering joint business objectives and success plans.
- Strategic Growth Planning: Develop and execute strategic account plans that include stakeholder mapping, objective setting, and engagement roadmaps.
- Cross-Functional Collaboration: Partner with sales, marketing, product, and services teams to deliver coordinated, impactful solutions.
- Strategic Planning & Business Acumen: Proven ability to develop comprehensive account strategies and engagement plans. Strong understanding of financial and market dynamics to align solutions with business outcomes. Experience conducting competitive and market analysis to shape value propositions and go-to-market approaches.
- Relationship Building & Communication Skills: Exceptional relationship management skills with a track record of building trust with C-suite executives. Outstanding communication and presentation abilities; capable of conveying complex concepts clearly and persuasively. Strong influencing skills to drive alignment, commitment, and adoption across diverse stakeholder groups.
- Industry & Technical Insight: Deep knowledge of industry trends, customer challenges, and innovation opportunities. Familiarity with partner ecosystems and how to leverage strategic partnerships for customer success. Experience in solution-based selling and tailoring technical capabilities to meet specific business needs. (Optional) Technical proficiency to understand and effectively communicate solution details where needed.
Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process, please email us at for assistance.
Principal Account Development Manager employer: Cloud Software Group
Contact Detail:
Cloud Software Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Principal Account Development Manager
✨Tip Number 1
Familiarise yourself with Cloud Software Group's products and services. Understanding their offerings will help you engage in meaningful conversations with potential clients and demonstrate how you can drive customer success.
✨Tip Number 2
Network with current employees or industry professionals who have experience in account development. They can provide insights into the company culture and expectations, which can be invaluable during your interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully built relationships with C-suite executives in the past. Highlighting your relationship management skills will show that you're capable of handling the responsibilities of this role.
✨Tip Number 4
Stay updated on industry trends and market dynamics relevant to Cloud Software Group. Being knowledgeable about the competitive landscape will allow you to articulate how you can contribute to the company's strategic growth.
We think you need these skills to ace Principal Account Development Manager
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly understand the responsibilities and requirements of the Principal Account Development Manager position. Tailor your application to highlight how your skills and experiences align with the key responsibilities outlined in the job description.
Craft a Compelling CV: Your CV should clearly showcase your strategic planning, relationship management, and communication skills. Use specific examples from your past experiences that demonstrate your ability to drive customer success and build executive-level relationships.
Write a Tailored Cover Letter: In your cover letter, address how you can contribute to Cloud Software Group's goals. Mention your understanding of industry trends and your experience in solution-based selling. Make sure to convey your passion for technology and your commitment to customer success.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Cloud Software Group
✨Understand CSG's Value Proposition
Before the interview, make sure you have a solid grasp of Cloud Software Group's offerings and how they align with customer needs. Be prepared to discuss how you can drive customer value realization by leveraging their existing entitlements.
✨Showcase Your Relationship Management Skills
Highlight your experience in building relationships with C-suite executives. Prepare examples that demonstrate your ability to establish trust and influence decision-making among diverse stakeholders.
✨Prepare for Strategic Conversations
Think about how you would approach strategic growth planning for a potential client. Be ready to discuss how you would develop account strategies and engagement plans that align with their business objectives.
✨Demonstrate Industry Insight
Familiarise yourself with current industry trends and challenges that CSG's customers face. Be prepared to discuss how you can leverage this knowledge to tailor solutions that meet specific business needs.
