At a Glance
- Tasks: Lead product specialist role, helping customers adopt and expand our tech solutions.
- Company: Join a forward-thinking Cloud Software Group with a commitment to innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on collaboration and customer success.
- Why this job: Make a real impact by guiding Fortune 100 & 500 customers on their tech journey.
- Qualifications: 8+ years in tech roles, strong communication skills, and cloud product knowledge.
The predicted salary is between 60000 - 75000 £ per year.
As a Lead Product Specialist you will use your knowledge and experience to work with customers to better understand their needs and challenges and map them to capabilities across our products and services. You’ll work closely with the Cloud Software Group (CSG) field teams and provide hands‑on product expertise to a variety of customer segments, including many Fortune 100 & 500 customers, to deliver technical outcomes that help drive the successful adoption and expansion of our solutions. As a specialist, you’ll focus on new and advanced capabilities of our products as well as use cases to help support expanding the customer’s journey with CSG.
As part of the Product Specialist team you’ll work with Account Technology Strategists, Account Executives, Solution Enterprise Architects, Customer Success and Field CTOs to establish a shared vision with our customers and help them achieve their strategic goals.
Responsibilities- Deliver subject matter expert knowledge on designated specialist focus areas and establish yourself as a trusted advisor within the customer to accelerate time to value.
- Deliver complex, customized demonstrations and proof of value that highlight the outcomes that can be delivered.
- Navigate technical decision points, architecture, and technical strategy to aid in the adoption and expansion of products and services.
- Support a successful hands‑on technical onboarding experience by managing readiness and assisting with the initial configuration to adopt new products and services.
- Build awareness of products and features and help remove barriers to adoption.
- Collaboration with cross‑functional teams within the Cloud Software Group including Account Executives, Account Technical Specialists, Demo Center team, Enablement, and Solution Architects.
- Collaborate with Product Management to provide bi‑directional feedback to and from the PM team to influence product roadmap and provide valuable customer feedback.
- Help drive awareness into the field technical teams on product specialties including new technical capabilities, new tech previews, customer use cases, and success stories.
- Delivering value throughout the life of the subscription by supporting the accounts teams, driving deep solution awareness.
- Have good communication skills, consistently communicating status, next steps, risks, etc. to both internal and external stakeholders.
- Support emerging technical needs, working to uncover use cases and customer success stories to share with the field.
- Contribute to internal initiatives to deliver webinars, presentations, and the creation of reference architectures, Techzone guides, etc. to aid onboarding and adoption of new technologies within the field and our customer accounts.
- Bachelor’s degree in a technical domain, including but not limited to Computer Science, Engineering IT, or equivalent experience.
- 8 + years in a high‑tech customer‑facing role (Professional Services, engineering, systems administrator, sales engineering, or consulting).
- High level of specialized knowledge of Cloud Software Group products, including Citrix and NetScaler.
- Azure, AWS or Google Cloud Certifications are a plus.
- Ability to effectively deliver and implement technical projects across multiple simultaneous engagements in a customer‑facing capacity.
- Excellent oral, written skills and presentation skills.
- An excellent customer service demeanor and able to engage with different levels of audiences.
Senior Director, Security Technology Specialist in Bray employer: Cloud Software Group
At Cloud Software Group, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through continuous learning opportunities and the chance to work with leading Fortune 100 & 500 clients, ensuring that you can make a meaningful impact in your role as a Senior Director, Security Technology Specialist. Located in a vibrant tech hub, we offer a dynamic environment where your expertise will be valued, and your contributions will help shape the future of our cutting-edge solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Director, Security Technology Specialist in Bray
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Cloud Software Group, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Cloud Software Group
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Cloud Software Group. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Senior Director, Security Technology Specialist in Bray
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Cloud Software Group insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Cloud Software Group that you’re committed to staying ahead in the game.
How to prepare for a job interview at Cloud Software Group
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Cloud Software Group to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Cloud Software Group.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
