Cloud Select is expanding its IT MSP and seeks a capable leader to oversee the 1st and 2nd Line Service Desk teams. You will own ticket queues, SLA performance and escalations while fostering strong customer relationships.
You will also coach engineers, drive service improvements, and support the ongoing development of the organisation’s Microsoft-focused technical services, with hybrid home working.
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Hybrid IT Service Desk Manager (1st/2nd Line) in England employer: Cloud Select
Cloud Select is an exceptional employer, offering a dynamic work environment within the thrilling world of Formula 1. Our culture fosters innovation and collaboration, providing employees with ample opportunities for professional growth and development. Located in the UK, we pride ourselves on our commitment to quality and excellence, ensuring that every team member plays a vital role in enhancing trackside operations and IT services.
