At a Glance
- Tasks: Lead product vision and strategy for innovative SaaS platforms, driving customer value and collaboration.
- Company: Global IT managed services provider with a focus on building impactful SaaS products.
- Benefits: Almost fully remote work, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team within the CTO Office, influencing senior-level decisions.
- Why this job: Own the product journey from discovery to adoption, shaping the future of SaaS solutions.
- Qualifications: Experience in B2B software or SaaS, strong communication, and agile collaboration skills.
The predicted salary is between 60000 - 80000 £ per year.
This is an opportunity to join the CTO Office of a global IT managed services provider that is investing in building out its own suite of SaaS products. The business is hiring two Product Managers to take ownership of two distinct platforms, both central to how the company delivers value to its customers.
One platform focuses on technology estate intelligence, bringing together estate data to help customers understand, rationalise and plan transformation activity. The other is a customer experience platform, giving customers a simple, consistent way to access services, information and digital journeys while improving operational efficiency behind the scenes.
The profile for both roles is the same, which is why they are being recruited together. You will own the product vision, strategy and roadmap for your platform, balancing customer needs, commercial value and technical feasibility, and working closely with engineering, design, architecture, sales and customer teams to build genuinely scalable products.
Why This Role Stands Out
- Almost fully remote setup with only one day a month required in London
- True product ownership, you own the what and the why for a platform, not just a backlog
- Building real SaaS products from discovery through to adoption, not maintaining someone else's roadmap
- Two platforms being invested in properly, with room to shape direction rather than inherit a fixed plan
- Sits within the CTO Office of a global business, giving visibility and influence at a senior level
- Genuine cross functional collaboration across engineering, design, sales, marketing and customer teams
- Exposure to current market themes across cloud, data, estate management, migration and AI
Key Responsibilities
- Define and own the product vision, strategy and roadmap, aligned to customer needs and commercial objectives
- Lead product discovery through customer interviews, market research, usage data and feedback, validating problems before significant investment
- Prioritise the roadmap and backlog based on customer value, commercial opportunity, evidence, risk, effort and dependencies
- Translate product outcomes into clear capability slices, epics, user stories and acceptance criteria for engineering and design
- Work closely with engineering, architecture, security and design throughout discovery and delivery, while remaining accountable for the what and why
- Define product measures and use adoption, usage, feedback and commercial data to guide decisions and continuous improvement
- Partner with sales, marketing and customer enablement on positioning, demonstrations, training, launch activity and adoption
- Simplify complex or fragmented processes into coherent, scalable digital experiences
- Communicate product progress, risks, decisions and outcomes clearly to customers, delivery teams and senior stakeholders
Ideal Experience
- Proven Product Manager or Senior Product Owner experience within B2B software, SaaS or a data led platform
- Experience gained within a SaaS business or a solutions or service provider building customer facing products
- Strong product discovery, roadmap ownership and evidence based prioritisation skills
- Experience working with software engineering, design and technical stakeholders in an agile environment
- Commercial awareness and the ability to connect customer outcomes with adoption, positioning and business value
- Experience simplifying fragmented or complex processes into clear digital experiences
- Experience across transformation, infrastructure, CMDB, estate data, analytics, migration planning, customer portals, managed services, ITSM, CRM or enterprise self service is desirable
- Strong communicator, comfortable engaging customers, delivery teams and senior stakeholders
SaaS Product Manager in London employer: Cloud People
Cloud People is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a strong focus on employee growth, we provide opportunities for professional development and hands-on experience with cutting-edge technologies like Splunk, all while ensuring a supportive environment that values compliance and security in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land SaaS Product Manager in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Cloud People!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Cloud People would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Cloud People through your school's career services!
We think you need these skills to ace SaaS Product Manager in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like SaaS Product Manager, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the SaaS Product Manager position at Cloud People. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Cloud People
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
