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- Tasks: Manage and enhance Jira and Confluence for our dynamic team.
- Company: Join Cloud Imperium Games, a leading independent studio creating next-gen AAA games.
- Benefits: Enjoy a collaborative culture, creative freedom, and opportunities for growth.
- Why this job: Be part of a groundbreaking team that values diversity and innovation in gaming.
- Qualifications: Recent ACP-620 or ACP-120 certification preferred; Workday experience is a bonus.
- Other info: This role is onsite at our Manchester studio, fostering teamwork and creativity.
The predicted salary is between 36000 - 60000 £ per year.
Founded in 2012 by renowned game developer Chris Roberts, Cloud Imperium Games (CIG) is one of the largest global independent studios, dedicated to delivering next-generation AAA games. CIG prides itself in thinking outside the box, encouraging creativity and developing ground-breaking technology. CIG believes in raising the bar for the gaming industry and the community as a whole.
About the Role
We\’re looking for a Jira Administrator to join our team working onsite at our Manchester studio. This role will be an integral part of the Systems Analysis team, which focuses on all corporate administrative technologies and processes. While this includes survey analysis and Workday, this role will have heightened responsibilities for our Atlassian products, especially Jira and Confluence. This person will work collaboratively with management and stakeholder teams and departments to support the ongoing maintenance, improvement, and new deployments.
What does a Jira Administrator do at Cloud Imperium?
- Assists in configuring and testing new or enhanced business processes for Jira, Confluence, Jira Service Management plus related plugins (like Structure and JEMH) to include custom workflows, global settings, users and groups, screens, fields, permission schemes, post functions, dashboards, automations, plans, etc.
- Assists with various Atlassian system rollouts such as new releases, adoption and implementation of new functionality, and business process configuration changes, including review and testing prior to go-live as needed.
- Helps gather all relevant information related to projects based on both customer requests and internal department optimization efforts.
- Collaboratively supports the creation of materials for all related training, programs, and change management from new hire onboarding to manager training, UI updates to new process adoption.
- Primary contact on Tier 1 requests for Atlassian system(s) where you will investigate, troubleshoot and fix issues related to Atlassian tools suite. Which will require collaboration with various resources, both internal and external, to resolve issues and to proactively remain informed about Atlassian system enhancements.
- Collaborates on Tier 2 requests for Atlassian system(s) integration issues, complex automation or access issues.
What do we expect from a Jira Administrator?
- Preferred candidate to hold recent ACP-620 certification or ACP-120 Certification.
- Workday experience is a plus.
- A passion for all aspects of data and process from integrity to analysis and beyond.
- Collaborative team member who works with all levels of administration in various departments.
Diversity Statement
CIG is a global company, staunchly committed to cultivating a culture and workplace that celebrates all backgrounds, lifestyles, and perspectives. Together, we are creating a space where authentic recognition, appreciation, and understanding of the importance of diversity is fostered by everyone. As an Equal Opportunity Employer, we strive to build a team that represents all walks of life, and we want every employee to bring all the things that make them unique to the work environment. The universe is as vast and varied as the people in it, and it\\\’s our differences that make it special.
We are aware of people receiving job offers that fraudulently allege to be from CIG. These types of fraud can be carried out through false websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal info like bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment.
If you suspect fraud, please report it to your local authorities, as well as reaching out to us at info[@]cloudimperiumgames.com with any information you may have.
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Jira Administrator employer: Cloud Imperium Games
Contact Detail:
Cloud Imperium Games Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Jira Administrator
✨Tip Number 1
Familiarise yourself with the Atlassian suite, especially Jira and Confluence. Understanding their functionalities and how they integrate will give you a significant edge during discussions with the hiring team.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've tackled issues in previous roles, particularly those related to system administration or process optimisation. This will demonstrate your ability to handle Tier 1 and Tier 2 requests effectively.
✨Tip Number 3
Network with current or former employees of Cloud Imperium Games on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare to discuss your experience with training and onboarding processes. Since the role involves creating materials for training, being able to articulate your approach to knowledge transfer will highlight your collaborative nature and commitment to team success.
We think you need these skills to ace Jira Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Jira and Confluence, as well as any certifications like ACP-620 or ACP-120. Use specific examples of how you've configured workflows or managed Atlassian tools in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for data and process management. Mention your collaborative skills and how you can contribute to the Systems Analysis team at Cloud Imperium Games. Be sure to align your values with their commitment to diversity and creativity.
Showcase Problem-Solving Skills: Include examples in your application that demonstrate your ability to troubleshoot and resolve issues with Atlassian systems. Highlight any experiences where you successfully implemented new functionalities or improved existing processes.
Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves managing complex systems.
How to prepare for a job interview at Cloud Imperium Games
✨Know Your Atlassian Tools
Make sure you have a solid understanding of Jira, Confluence, and any related plugins like Structure and JEMH. Be prepared to discuss your experience with configuring workflows, user permissions, and automations, as these are key aspects of the role.
✨Showcase Your Problem-Solving Skills
As a Jira Administrator, you'll be the go-to person for troubleshooting issues. Prepare examples of past challenges you've faced with Atlassian tools and how you resolved them. This will demonstrate your ability to think critically and work collaboratively.
✨Highlight Your Collaborative Spirit
Cloud Imperium values teamwork, so be ready to discuss how you've worked with different departments in previous roles. Share specific instances where your collaboration led to successful outcomes, especially in training or change management.
✨Stay Updated on Industry Trends
Familiarise yourself with the latest trends in project management and Atlassian products. Being knowledgeable about new features or updates can set you apart and show your passion for continuous improvement in your field.
