Sales and Marketing Support Executive

We're on the lookout for a Sales and Marketing Support Executive to join our team in Bath! You will play a critical role in supporting our sales, marketing and partnership teams, ensuring that they operate smoothly and efficiently.

What you'll do:

• Support: Providing support for the sales and marketing teams
• Build quotes for sales opportunities
• Govern the processing of sales orders, including contract and licensing renewals
• Support Alliances Director with administrative support related to Microsoft Engagement
• Ensure that all team members are following established processes and procedures (recommend changes as needed)

• Reporting: Enable data driven decisions to continually improve business performance
• Weekly/ monthly/ annual reporting across sales, marketing and partner activities, including maintenance of reports to track historical performance and future outlook
• Revenue optimisation – track trends throughout the customer engagement process to optimise the customer lifetime value

• Sales Excellence: Ensure best-practice execution to maximise sales and customer experience
• Govern, monitor and optimise the lead-to-revenue processes
• Orchestrate and drive value through sales rituals, including Bid and Deal Reviews; Win/ Loss Reviews; Closed Deals Reviews; and Sales and Marketing Meetings
• Deal support: assist sales pursuits, including the coordination of RFP responses

• System Optimisation: Optimise business systems and ensure data hygiene to maintain a sturdy foundation to excel
• Support data collection and cleansing within HubSpot and Microsoft Dynamics, ensuring data integrity and accuracy across all marketing databases
• Data management: Govern and optimise systems use, including reporting and data extraction from HubSpot and Dynamics
• Microsoft Partner Center and partner portals update and management
• Manage the administration required to receive Market Development Funds (MDF) from partners, including Microsoft
• Ensure timely and accurate reporting to partners regarding the utilisation of MDF

What we're looking for:

• Proven experience in a similar administrative, sales support or marketing operations role
• Strong organisational skills and attention to detail
• Ability to manage multiple tasks and priorities effectively
• Excellent communication and interpersonal skills
• Proficiency in Hubspot, Microsoft Dynamics, and Cognism, or a willingness to learn these systems
• Basic understanding of marketing principles and best practices
• Ability to work independently and as part of a team
• Strong analytical skills, able to draw insights and intelligence from marketing data
• Technology industry experience, ideally within a Managed Services and/ or Professional Services provider
• Collaborative, inclusive and sharing approach
• Ambitious with a passion for continual learning and development
• Determination to succeed with the ability to navigate through change, complexity, and ambiguity

What we offer:

• Responsible Time Off (uncapped annual leave)
• Fitness Cash Contribution
• Pension Contribution
• Employee Assistance Programme
• Enhanced Maternity & Paternity Leave
• Life Assurance, Critical Illness, and Income Protection
• Birthday lunches, a Fun Fund, and more

We believe that diversity, equity, and inclusion are essential to our success. We are committed to creating a workplace where everyone feels valued, respected, and empowered. We welcome applicants from all backgrounds and strive to build a team that reflects the diverse communities we serve. We encourage candidates of all races, ethnicities, genders, sexual orientations, ages, abilities, and socioeconomic statuses to apply!