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- Tasks: Provide top-notch technical support and guidance to clients and junior staff.
- Company: Join a rapidly growing consultancy with a friendly and supportive culture.
- Benefits: Enjoy 25 days holiday, private medical insurance, and employee discounts.
- Other info: Flexible work environment with excellent career growth opportunities.
- Why this job: Be part of an innovative team making a real impact in tech transformations.
- Qualifications: Experience with VMware, Cisco, Linux, and a passion for new technologies.
The predicted salary is between 50000 - 50000 £ per year.
A rapidly growing organisation with 50% revenue growth last year, offering a dynamic and caring work environment.
About the role…
Cloud Decisions have partnered with a fast-growing Consultancy practice that looks after a number of high-profile customers in multiple sectors. The consultancy is at a new stage of growth and fresh development pathways have been set to assist more clients with their transformation journeys. We are looking for a pioneering & dynamic 3rd Line Engineer that is looking for professional advancement in a forever growing organization.
About you…
To be successful in this role you will need to have a broad understanding of the technologies that the organization deploys and manages. You will have an outward looking view and be curious about new technologies in this forever changing environment. You will always seek to understand the customers viewpoint and you will have the ability to provide technical support and guidance to exciting organizations and more junior members of staff. Ideal candidates will live within commuting distance of our newly refurbished Cardiff office. You will be joining a team of dedicated and hardworking individuals who care deeply about what they do, but also care deeply about a work-life balance.
As an experienced 3rd Line Engineer, there will also be an expectation to:
- Be a key technical contact for customers
- Provide training and support to junior members of staff
- Work through assigned Service Desk tickets
- Attend customer sites when required
- Visit Datacentres and carry out tasks when required
Key technical requirements (Knowledge of most, not all of the following):
- VMware
- Cisco
- Knowledge of Linux
- Veeam
- vSphere
- Windows Server
- Office365
- Exchange
- SQL
- WatchGuard Firewalls
- Cisco ASA
- Kaspersky AV
Additional Requirements Include:
- Have a full driving license
- Undertake travel to customer sites as required in addition to technology office locations
- Flexibility; the ability to work out of hours where necessary
Benefits:
- 25 days holiday (plus bank holidays)
- An additional half a day holiday on your birthday
- Salary sacrifice pension scheme
- Cash plan medical care
- Private medical insurance
- Quarterly prize draw
- Employee discounts
- Free fruit in the office
What to do next... simply get in touch/apply here!
3rd Line Engineer in Wales employer: Cloud Decisions
Contact Detail:
Cloud Decisions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Engineer in Wales
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. Ask them about their experiences and the company culture. This not only shows your interest but can also give you insider info that might help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about the technologies listed in the job description, like VMware and Cisco. We want to see that you're not just a fit on paper but also in practice!
✨Tip Number 3
Show your personality! During interviews, let your enthusiasm for technology and helping others shine through. Remember, they’re looking for someone who fits into their friendly and dynamic culture, so don’t be afraid to be yourself.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that can leave a lasting impression. Plus, it shows that you’re genuinely interested in the role and appreciate the opportunity to chat with them.
We think you need these skills to ace 3rd Line Engineer in Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the 3rd Line Engineer role. Highlight your experience with the specific technologies mentioned in the job description, like VMware and Cisco. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how you can contribute to our dynamic team. Don’t forget to mention your passion for new technologies and customer support.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love candidates who can think on their feet and provide solutions, so share those stories that demonstrate your expertise!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at Cloud Decisions
✨Know Your Tech Inside Out
Make sure you brush up on the key technologies mentioned in the job description, like VMware, Cisco, and Windows Server. Be ready to discuss your experience with these tools and how you've used them to solve problems in the past.
✨Show Your Customer-Centric Approach
Since the role involves being a key technical contact for customers, think of examples where you've gone above and beyond to meet customer needs. Highlight your ability to understand their viewpoint and how you’ve provided support or training to others.
✨Demonstrate Your Curiosity
This organisation values a curious mindset about new technologies. Prepare to talk about any recent tech trends or tools you've explored and how they could benefit the company or its clients. This shows you're proactive and engaged in your field.
✨Emphasise Teamwork and Work-Life Balance
The company culture is all about being friendly and supportive. Share experiences that showcase your teamwork skills and how you contribute to a positive work environment. Also, mention how you maintain a healthy work-life balance, as this aligns with their values.