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For Companies At a Glance
- Tasks: Join us as a Network Field Engineer, owning installations and resolving support tickets.
- Company: Be part of an award-winning IT Service Provider focused on Cloud, Security, and AI.
- Benefits: Enjoy standard hours with occasional overtime, plus opportunities for professional growth.
- Why this job: Work with cutting-edge tech and make a real impact in network projects.
- Qualifications: Strong troubleshooting skills and previous IT experience are essential; driving licence required.
- Other info: Cisco CCNA or similar certifications are a bonus!
The predicted salary is between 36000 - 60000 £ per year.
Overview
Building Elite Cloud, Security + AI Teams Azure Certified Powered by CDX Talent Intelligence ️ Host of Microsoft Mentors: The Podcast
Hours: Standard office hours + occasional out of hours work for installs/downtime
Do you know your VLANs from your VPNs? Can you tell your subnets from your spanning tree? Do you know your NAT from your IPS?
Answered yes to all three?
Great, because we’re looking for a Network Field Engineer to join an award winning IT Service Provider, who can take a network project from not working to running like a dream without breaking a sweat.
Base pay range
Direct message the job poster from Cloud Decisions
Responsibilities
- Owning installations from planning to delivery
- Resolving escalated support tickets both remotely and onsite
- Working with sales to make sure proposals are technically spot on
- Maintaining and improving our monitoring/alert systems
- Proactive firmware and software updates on networking equipment
- Occasionally working out of hours for downtime-sensitive installs or fixes
Tech you’ll work with
- Networking fundamentals: L2 (ARP, MAC), IP addressing, subnetting, spanning tree
- VPN tech: IPSEC site-to-site, SSLVPN
- Copper (Cat5/6) & fibre cabling, FTTC, FTTP, leased lines
What you’ll bring
- Strong troubleshooting skills and customer-facing confidence
- Exposure to multiple firewall and switching vendors
- Previous experience in a similar IT role
- A full UK driving licence and willingness to travel
Nice to have
- Cisco CCNA or other networking certifications
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Information Technology
Industries
- Information Services and Technology
- Information and Media
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Network Field Engineer employer: Cloud Decisions
Contact Detail:
Cloud Decisions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Field Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as VLANs, VPNs, and NAT. Being able to discuss these topics confidently during an interview will demonstrate your technical expertise and understanding of the role.
✨Tip Number 2
Network with professionals in the industry, especially those who work at IT service providers. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for potential technical assessments by practising troubleshooting scenarios related to networking issues. This will not only boost your confidence but also showcase your problem-solving skills when it matters most.
✨Tip Number 4
Highlight any relevant certifications, such as Cisco CCNA, during your discussions. Even if you don't have them yet, expressing your intent to pursue further qualifications can show your commitment to professional development in the field.
We think you need these skills to ace Network Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in networking, troubleshooting, and customer service. Use specific examples that demonstrate your skills with VLANs, VPNs, and other technologies mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for networking and your problem-solving abilities. Mention any relevant certifications like Cisco CCNA and explain how your previous roles have prepared you for this position.
Highlight Technical Skills: In your application, emphasise your technical skills related to networking fundamentals, VPN technologies, and cabling. Be specific about the tools and technologies you have worked with to show your expertise.
Showcase Soft Skills: Don’t forget to mention your customer-facing confidence and ability to work under pressure. Provide examples of how you've successfully resolved support tickets or managed installations to demonstrate these skills.
How to prepare for a job interview at Cloud Decisions
✨Brush Up on Networking Fundamentals
Make sure you have a solid understanding of networking concepts like VLANs, VPNs, and subnets. Be prepared to discuss these topics in detail, as they are crucial for the role of a Network Field Engineer.
✨Showcase Your Troubleshooting Skills
Prepare examples of past experiences where you've successfully resolved complex network issues. Highlight your problem-solving approach and how you handled customer interactions during these situations.
✨Familiarise Yourself with Relevant Technologies
Review the specific technologies mentioned in the job description, such as IPSEC, SSLVPN, and various cabling types. Being able to speak knowledgeably about these will demonstrate your readiness for the role.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the company's projects, team dynamics, and future technology plans. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
