At a Glance
- Tasks: Design and deliver Microsoft 365 solutions while engaging with customers and running workshops.
- Company: Leading technology services business with a focus on modern Microsoft technologies.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Dynamic role with a focus on consultancy and impactful technology solutions.
- Why this job: Shape transformative projects and help organisations adopt cutting-edge Microsoft technologies.
- Qualifications: Experience in Microsoft 365 delivery roles and strong customer engagement skills.
The predicted salary is between 55000 - 65000 £ per year.
Location: Birmingham (Hybrid – 3 days per week onsite)
Salary: £55,000–£65,000 + Benefits
Type: Permanent
Cloud Decisions are supporting a leading technology services business in the search for a Microsoft 365 Specialist to join their Cloud Solutions team. This is an opportunity for someone who enjoys the consultancy side of Microsoft 365 — working directly with customers to design solutions, run workshops, deliver projects and help organisations maximise the value of their Microsoft investment.
The role combines hands-on delivery, solution design, customer engagement and pre-sales support, with a strong focus on modern Microsoft technologies including Purview, Copilot, security and governance.
The Role
You'll work closely with customers to understand their requirements, design solutions and deliver Microsoft 365 projects from discovery through to implementation and adoption. You'll be involved in:
- Designing and delivering Microsoft 365 solutions
- Running customer workshops and discovery sessions
- Supporting pre-sales activities and solution design
- Delivering Microsoft 365 governance, security and compliance initiatives
- Helping customers prepare for and adopt Microsoft Copilot
- Providing guidance around Purview, Information Protection and Data Loss Prevention (DLP)
- Creating technical documentation, handovers and best practice guidance
- Working across Exchange Online, SharePoint Online, Teams, OneDrive, Intune and Entra ID environments
What We're Looking For
We're keen to speak with professionals who have experience in customer-facing Microsoft 365 delivery roles within a Microsoft Partner, Consultancy, Professional Services or MSP environment. You'll likely have experience as a:
- Microsoft 365 Consultant
- Modern Workplace Consultant
- M365 Specialist
- Microsoft Cloud Consultant
- Microsoft 365 Engineer
- Modern Workplace Engineer
- Purview Consultant
- Microsoft Compliance Consultant
- Microsoft 365 Architect
Essential Experience
- Microsoft 365 project delivery experience
- Strong knowledge of Exchange Online, SharePoint Online, Teams and OneDrive
- Experience running customer workshops, discovery sessions or stakeholder meetings
- Understanding of Microsoft 365 security, compliance and governance
- Ability to translate business requirements into technical solutions
- Strong communication and customer-facing skills
Highly Desirable
- Microsoft Purview experience including Information Protection, Sensitivity Labels, DLP, Retention or Records Management
- Microsoft Copilot readiness, governance or adoption projects
- Pre-sales, solution design or proposal experience
- Microsoft Partner or Consultancy background
- Experience delivering security and compliance-focused Microsoft 365 projects
Why Apply?
This is not a traditional support role. You'll be working with customers to shape solutions, deliver meaningful transformation projects and help organisations adopt modern Microsoft technologies including Copilot, Purview and advanced governance capabilities. If you enjoy the combination of technology, consultancy and customer engagement, this is an opportunity to play a key role in helping organisations modernise their workplace environments.
Interested?
Microsoft Specialist employer: Cloud Decisions
At Cloud Decisions, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our Birmingham-based team enjoys a hybrid working model, allowing for flexibility while engaging in meaningful projects that drive customer success with Microsoft 365 technologies. We are committed to employee growth, offering continuous learning opportunities and the chance to work with cutting-edge solutions, making this an ideal environment for professionals looking to advance their careers in technology consultancy.
StudySmarter Expert Advice🤫
We think this is how you could land Microsoft Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant meetups or webinars, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Microsoft 365 Specialist role.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your previous Microsoft 365 projects. This will not only demonstrate your expertise but also give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by brushing up on common questions related to Microsoft 365 solutions and customer engagement. Practice articulating how you've successfully delivered projects in the past, focusing on your hands-on experience and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who are passionate about Microsoft technologies. Your next big opportunity could be just a click away!
We think you need these skills to ace Microsoft Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Microsoft 365 Specialist role. Highlight your experience with Exchange Online, SharePoint, and customer workshops to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about Microsoft 365 and how your background in consultancy can help our customers maximise their Microsoft investment.
Showcase Your Communication Skills:Since this role involves a lot of customer engagement, make sure your application demonstrates your strong communication skills. We want to see how you can translate complex tech into easy-to-understand solutions for clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Cloud Decisions
✨Know Your Microsoft 365 Inside Out
Make sure you brush up on your knowledge of Microsoft 365, especially Exchange Online, SharePoint Online, Teams, and OneDrive. Be ready to discuss how you've used these tools in past projects and how they can benefit potential clients.
✨Showcase Your Consultancy Skills
Since this role involves a lot of customer engagement, prepare examples of how you've successfully run workshops or discovery sessions. Highlight your ability to translate business needs into technical solutions, as this will be key in impressing the interviewers.
✨Demonstrate Your Security Savvy
Familiarise yourself with Microsoft 365 security, compliance, and governance features. Be prepared to discuss your experience with Microsoft Purview, DLP, and any relevant governance initiatives you've been involved in. This will show that you understand the importance of security in modern workplaces.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions where you'll need to demonstrate your problem-solving skills. Think about challenges you've faced in previous roles and how you overcame them, particularly in relation to Microsoft 365 project delivery and customer satisfaction.
