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- Tasks: Provide top-notch 1st and 2nd line support for Microsoft 365 and Windows Server.
- Company: Established tech services provider in Poole with a focus on customer satisfaction.
- Benefits: Competitive salary of £35,000 and various employee perks.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and enhance your skills in a customer-facing role.
- Qualifications: Minimum 2 years experience in an MSP or IT reseller environment.
The predicted salary is between 35000 - 35000 £ per year.
A well-established technology services provider in Poole is seeking an experienced Infrastructure Support Engineer to deliver high-quality 1st and 2nd line support. This customer-facing role requires strong Microsoft 365 and Windows Server skills, with responsibilities including troubleshooting and administrative tasks.
Applicants should have at least 2 years of experience within an MSP or IT reseller environment, and a strong focus on customer interaction. The position offers a salary of £35,000 annually and various employee benefits.
Hybrid Infra Support Engineer - 365, Windows employer: Cloud Decisions
Contact Detail:
Cloud Decisions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Infra Support Engineer - 365, Windows
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in MSPs or IT resellers. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your experience with Microsoft 365 and Windows Server. Real-life examples of how you've solved problems will make you stand out.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or meeting, drop a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly can sometimes give you a leg up in the hiring process.
We think you need these skills to ace Hybrid Infra Support Engineer - 365, Windows
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365 and Windows Server. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about working with us.
Showcase Customer Interaction Skills: Since this role involves a lot of customer interaction, make sure to highlight any experience you have in this area. We want to know how you handle support situations and keep customers happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Cloud Decisions
✨Know Your Tech Inside Out
Make sure you brush up on your Microsoft 365 and Windows Server skills. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your practical experience and problem-solving abilities.
✨Showcase Your Customer Service Skills
Since this role is customer-facing, prepare examples of how you've successfully interacted with clients. Highlight any situations where you turned a negative experience into a positive one, demonstrating your ability to handle pressure and maintain professionalism.
✨Research the Company
Take some time to learn about the technology services provider you're interviewing with. Understanding their values, culture, and the specific services they offer can help you tailor your responses and show genuine interest in the role.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the tools they use, or the challenges they face. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.