At a Glance
- Tasks: Design and deliver Microsoft 365 solutions while engaging with customers and running workshops.
- Company: Leading technology services business with a focus on modern Microsoft technologies.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Dynamic role combining consultancy, technology, and customer interaction.
- Why this job: Shape transformative projects and help organisations adopt cutting-edge Microsoft technologies.
- Qualifications: Experience in Microsoft 365 delivery roles and strong customer engagement skills.
The predicted salary is between 55000 - 65000 £ per year.
Location: Birmingham (Hybrid – 3 days per week onsite)
Salary: £55,000–£65,000 + Benefits
Type: Permanent
Cloud Decisions are supporting a leading technology services business in the search for a Microsoft 365 Specialist to join their Cloud Solutions team. This is an opportunity for someone who enjoys the consultancy side of Microsoft 365 — working directly with customers to design solutions, run workshops, deliver projects and help organisations maximise the value of their Microsoft investment. The role combines hands-on delivery, solution design, customer engagement and pre-sales support, with a strong focus on modern Microsoft technologies including Purview, Copilot, security and governance.
The Role
You'll work closely with customers to understand their requirements, design solutions and deliver Microsoft 365 projects from discovery through to implementation and adoption. You'll be involved in:
- Designing and delivering Microsoft 365 solutions
- Running customer workshops and discovery sessions
- Supporting pre-sales activities and solution design
- Delivering Microsoft 365 governance, security and compliance initiatives
- Helping customers prepare for and adopt Microsoft Copilot
- Providing guidance around Purview, Information Protection and Data Loss Prevention (DLP)
- Creating technical documentation, handovers and best practice guidance
- Working across Exchange Online, SharePoint Online, Teams, OneDrive, Intune and Entra ID environments
What We're Looking For
We're keen to speak with professionals who have experience in customer-facing Microsoft 365 delivery roles within a Microsoft Partner, Consultancy, Professional Services or MSP environment. You'll likely have experience as a:
- Microsoft 365 Consultant
- Modern Workplace Consultant
- M365 Specialist
- Microsoft Cloud Consultant
- Microsoft 365 Engineer
- Modern Workplace Engineer
- Purview Consultant
- Microsoft Compliance Consultant
- Microsoft 365 Architect
Essential Experience
- Microsoft 365 project delivery experience
- Strong knowledge of Exchange Online, SharePoint Online, Teams and OneDrive
- Experience running customer workshops, discovery sessions or stakeholder meetings
- Understanding of Microsoft 365 security, compliance and governance
- Ability to translate business requirements into technical solutions
- Strong communication and customer-facing skills
Highly Desirable
- Microsoft Purview experience including Information Protection, Sensitivity Labels, DLP, Retention or Records Management
- Microsoft Copilot readiness, governance or adoption projects
- Pre-sales, solution design or proposal experience
- Microsoft Partner or Consultancy background
- Experience delivering security and compliance-focused Microsoft 365 projects
Why Apply?
This is not a traditional support role. You'll be working with customers to shape solutions, deliver meaningful transformation projects and help organisations adopt modern Microsoft technologies including Copilot, Purview and advanced governance capabilities. If you enjoy the combination of technology, consultancy and customer engagement, this is an opportunity to play a key role in helping organisations modernise their workplace environments.
Interested?
Microsoft Specialist in England employer: Cloud Decisions
Cloud Decisions is an exceptional employer that fosters a dynamic work culture where innovation and collaboration thrive. With a strong focus on employee growth, we offer extensive training opportunities and the chance to work on transformative Microsoft 365 projects in a hybrid environment in Birmingham. Join us to engage directly with customers, design impactful solutions, and be part of a team that values your expertise and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Microsoft Specialist in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with Microsoft 365. Attend meetups or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Microsoft 365 projects and solutions. This can be a game-changer during interviews, as it gives you a chance to demonstrate your hands-on experience.
✨Tip Number 3
Prepare for those interviews! Research common questions related to Microsoft 365 consultancy roles and practice your responses. Be ready to discuss how you've helped clients maximise their Microsoft investments.
✨Tip Number 4
Don't forget to apply through our website! We have loads of opportunities that might just be the perfect fit for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Microsoft Specialist in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Microsoft 365 Specialist role. Highlight your experience with Exchange Online, SharePoint, and customer workshops to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about Microsoft 365 and how your consultancy experience can help our customers maximise their investments.
Showcase Your Communication Skills:Since this role involves a lot of customer engagement, make sure your application demonstrates your strong communication skills. We want to see how you can translate complex tech into easy-to-understand solutions for clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Cloud Decisions
✨Know Your Microsoft 365 Stuff
Make sure you brush up on your knowledge of Microsoft 365, especially Exchange Online, SharePoint Online, Teams, and OneDrive. Be ready to discuss how you've used these tools in past projects and how they can benefit potential clients.
✨Show Off Your Consultancy Skills
Since this role involves a lot of customer engagement, prepare examples of how you've successfully run workshops or discovery sessions. Highlight your ability to translate business needs into technical solutions, as this will be key in the interview.
✨Get Familiar with Security and Compliance
Understand the ins and outs of Microsoft 365 security, compliance, and governance. Be prepared to discuss your experience with Microsoft Purview, DLP, and any relevant projects you've worked on that involved these areas.
✨Practice Your Communication
Strong communication skills are essential for this role. Practice explaining complex technical concepts in simple terms, as you'll need to engage with customers who may not have a technical background. This will show your ability to connect and build rapport.
