At a Glance
- Tasks: Design and deliver Microsoft 365 solutions while engaging with customers and running workshops.
- Company: Leading technology services business with a focus on modern Microsoft technologies.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on innovation and career development.
- Why this job: Shape transformative projects and help organisations adopt cutting-edge Microsoft technologies.
- Qualifications: Experience in customer-facing Microsoft 365 roles and strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Location: Birmingham (Hybrid – 3 days per week onsite)
Type: Permanent
Cloud Decisions are supporting a leading technology services business in the search for a Microsoft 365 Specialist to join their Cloud Solutions team. This is an opportunity for someone who enjoys the consultancy side of Microsoft 365 — working directly with customers to design solutions, run workshops, deliver projects and help organisations maximise the value of their Microsoft investment. The role combines hands‑on delivery, solution design, customer engagement and pre‑sales support, with a strong focus on modern Microsoft technologies including Purview, Copilot, security and governance.
The Role
- You’ll work closely with customers to understand their requirements, design solutions and deliver Microsoft 365 projects from discovery through to implementation and adoption.
- You’ll be involved in:
- Designing and delivering Microsoft 365 solutions
- Running customer workshops and discovery sessions
- Supporting pre-sales activities and solution design
- Delivering Microsoft 365 governance, security and compliance initiatives
- Helping customers prepare for and adopt Microsoft Copilot
- Providing guidance around Purview, Information Protection and Data Loss Prevention (DLP)
- Creating technical documentation, handovers and best practice guidance
- Working across Exchange Online, SharePoint Online, Teams, OneDrive, Intune and Entra ID environments
What We're Looking For
We're keen to speak with professionals who have experience in customer-facing Microsoft 365 delivery roles within a Microsoft Partner, Consultancy, Professional Services or MSP environment. You’ll likely have experience as a:
- Microsoft 365 Consultant
- Modern Workplace Consultant
- M365 Specialist
- Purview Consultant
- Microsoft Compliance Consultant
- Microsoft 365 Architect
Strong knowledge of Exchange Online, SharePoint Online, Teams and OneDrive
Experience running customer workshops, discovery sessions or stakeholder meetings
Understanding of Microsoft 365 security, compliance and governance
Ability to translate business requirements into technical solutions
Strong communication and customer-facing skills
Highly Desirable
- Microsoft Purview experience including Information Protection, Sensitivity Labels, DLP, Retention or Records Management
- Microsoft Copilot readiness, governance or adoption projects
- Microsoft Partner or Consultancy background
- Experience delivering security and compliance-focused Microsoft 365 projects
Why Apply?
This is not a traditional support role. You'll be working with customers to shape solutions, deliver meaningful transformation projects and help organisations adopt modern Microsoft technologies including Copilot, Purview and advanced governance capabilities. If you enjoy the combination of technology, consultancy and customer engagement, this is an opportunity to play a key role in helping organisations modernise their workplace environments.
Microsoft Specialist in Birmingham employer: Cloud Decisions
At Cloud Decisions, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Located in Birmingham, our hybrid working model allows for flexibility while you engage directly with clients to deliver transformative Microsoft 365 solutions. We offer robust employee growth opportunities through continuous learning and hands-on project involvement, making this a rewarding environment for those passionate about technology and consultancy.
