At a Glance
- Tasks: Design user-friendly experiences across various digital platforms and enhance customer journeys.
- Company: Join CloserStill Media, a diverse and inclusive company focused on innovation.
- Benefits: Gain valuable experience in UX design with a supportive team and flexible work options.
- Other info: Opportunity to work on exciting projects with potential for career growth.
- Why this job: Shape meaningful connections and improve user experiences in a dynamic environment.
- Qualifications: Experience in UX design and a passion for creating intuitive user experiences.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a UX Designer to shape and own the end-to-end delegate, client (exhibitor/sponsor), and internal customer experience across CloserStill’s ecosystem of tools, technologies, and applications. This role focuses on designing a unified, human‑centred journey, from the first touchpoint through to post‑event engagement, ensuring experiences feel simple, personalised, and connected across all platforms. You will work across registration, event apps, websites, onsite technologies, and internal platforms to remove friction, improve clarity, and foster meaningful human connections at scale.
Key responsibilities
- Defining and designing the end‑to‑end delegate and visitor experience across the digital ecosystem
- Creating cohesive and consistent UX across multiple products and touchpoints
- Leading UX thinking to simplify registration flows and improve conversion
- Designing personalisation strategies to enhance relevance for different audience groups
- Mapping customer journeys and service blueprints to identify pain points and opportunities
- Creating high‑fidelity prototypes to validate concepts and communicate design intent
- Translating user needs, business goals, and technical constraints into intuitive experiences
- Collaborating with Product, Technology, Marketing, Operations, and Event teams
- Conducting user research, usability testing, and feedback sessions
- Producing wireframes, prototypes, and user flows to clearly communicate solutions
- Championing accessibility, inclusive design, and UX best practices
- Supporting the evolution of design systems and standards for scalability and consistency
Nice to have
- Experience in events, marketplaces, SaaS, or large‑scale consumer platforms
- Familiarity with CRM systems, registration platforms, event apps, or identity management
DIVERSITY AND INCLUSION
CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation. We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status. We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage, don't hesitate to get in touch with our HR team at hr@closerstillmedia.com.
Other information
CloserStill Media reserves the right to request a DBS or credit check should the role require it. CSM do not usually offer sponsorship for this role.
UX Designer (5 - Month FTC) employer: Closerstill Media
CloserStill Media is an exceptional employer located in the vibrant Greater London area, offering a dynamic work culture that prioritises diversity and inclusion. Employees benefit from robust professional development opportunities and a collaborative environment that fosters innovation and teamwork, making it an ideal place for those looking to make a meaningful impact in technology project management.
